Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for a Head of Service - Audiology who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
Are you committed to continuous improvement? Do you have senior clinical leadership experience that will support change? Are you confident in working in complex environments? if so, we have an exacting opportunity to join East & North Herts as the Head of Service for Audiology.
The post holder will be the consultant level healthcare science leader of the Audiology service, with responsibility for the delivery, quality assurance and on-going development of services, working across our four sites.
The Head of Service will work with the Corporate Leads, General Managers, Clinical Directors, Service Managers to enable the identification, scoping, agreement and delivery of specific quality and efficiency improvement projects and programmes which help to deliver a culture of continuous improvement within the Audiology Department including the Newborn Screening Service.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
You will support the senior management team to improve access to the full range of audiology services. This will include participating in the development and implementation of national and local policy across the department to ensure that patients receive the highest quality of evidence-based care.
You will work to modernise referral pathways, leading on key projects with the clinical director and general manager to support improved delivery of clinical services and support implementation of renewed processes which further improve patient care within the department.
Professional leadership of healthcare science staff within the Audiology service
Quality assurance and clinical governance
Progression and development
Recruitment
Referral to treatment compliance and reporting
Innovation and research
Audit and delivery of Trust policies and procedures of the department
Development of clinical pathways to ensure lean working with efficient use of resources.
Procurement contracts and efficient purchasing
Support for allied activity, including ENT
Promote the application of good scientific practice (as defined by the Academy of Healthcare Science) across the service.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications / Training
* MSc. in Audiological Sciences
* Successfully attained the Scientist Training Programme (or equivalent e.g. CAC,HTS) Current HCPC statutory registration as Clinical Scientist (Audiology)
* Evidence of active continual professional development (CPD) in accordance with statutory registration body
* Relevant post-graduate Healthcare Management /Leadership Qualifications
* On Academy of Healthcare Science (AHCS) Higher Specialist Scientific Register (HSRR)
* Project management qualification Higher level degree PRINCE 2 Doctorate degree (PhD or AuD) or equivalent level of knowledge in Audiology
Previous Experience
* Extensive experience in provision in clinical audiological services underpinned by advanced expert/specialist theoretical knowledge (breadth and depth)
* Proven experience of full accountability and responsibility for all aspects of a clinical audiology services, regional and tertiary service (diagnostic, rehabilitative, adult and paediatric)
* Able to work autonomously with proven senior level Clinical Scientist leadership in all aspects of audiological services
* Have significant evidence of management and leadership experience and acumen
* Proven experience in leadership of service redesign and commissioning discussions Proven experience of research, author, or co-author of peer reviewed research papers
* Experience of previous project management within Audiology
Skills
* Excellent written and verbal and interpersonal communication skills
* Excellent working knowledge of NHSP Advanced planning and organisational skills
* Excellent IT knowledge and skills
* Ability to act autonomously within the scope of the role, and develop and 14 implement strategic plans
* Ability to both lead and work within a multi disciplinary team
* Advanced analytical and judgement
* Ability to carry out all testing to a high standard using equipment competently and with accuracy
* To be able to perform and have a scientific understanding / able to provide the interpretation of the results of various types audiometric/ electrophysiological testing available in the Audiology practice
Knowledge
* Experience of analysing complex data with multiple components of information in both qualitative and quantitative formats.
* Knowledge of research, audit, data collection and analysis methodologies.
* A commitment to and proven interest in improving scientific practice and its direct application to patient care in a clinical environment including:
* Conversant with national standards and developments in audiological sciences.
* Awareness of and involvement in professional affairs and policy development at national level
* Proven ability to make policy decisions for future clinical provision of the audiological services and evidence of taking responsibility for implementation.
* Ability to analyse and interpret highly complex scientific, technical and medical information/data
* Ability to make sound scientific, clinical and managerial judgements based on interpreting highly complex results, facts or situations to provide advice even in cases where expert opinions differ
* Sound financial budgetary and management skills
* Able to plan and prioritise complex workload for audiological services demonstrable ability to supervise and take responsibility
* Knowledge and understanding of current NHS structures and health and social care delivery systems
* Evidence of Achieving Transformation which has resulted in positive change in a health and/or social care setting
Other Requirements
* Experience and evidence of engagement around the equality, diversity and inclusion agenda. Able to actively support the development of a culture that recognises and promotes equality, values diversity, and actively leads by example in deploying these qualities
* Understands the impact on equality, diversity and inclusion issues in all aspects of service delivery and planning
* Role model our Trust values every day
Our values
We want our staff to believe in, demonstrate and live our values in everything we do.
Include
We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.
Respect
We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.
Improve
We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.
Committed to our Community
East and North Hertfordshire NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce .
We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.
We are proud to be a Disability Confident employer and achieved our status in 2019.
We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing resourcing.enh-tr@nhs.net
We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust.
We are committed to being a carer-friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We are also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued.
When you apply...
Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.
All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.
As a publicly funded employer, we need to ensure we utilise our funds responsibly, this may mean we are unable to support sponsorship required to gain the right to work for particular positions. We strongly advise you to contact the line manager or a member of the Resourcing Team before applying to confirm if we will be able to support with sponsorship for that post.
Prince's Trust Support
If you’re aged between 16 and 30 years-old, you can get FREE employability support from The Prince’s Trust. The Prince’s Trust will help build your CV and cover letter, offer advice and top tips for future interviews and support you with research about working in the NHS. Please contact Enquiries.H&SC@princes-trust.org.uk for support.
Secondments/Fixed term
Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re-apply and can be slotted into the role on a permanent basis if appropriate.
If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Anna-Marie Kealey Job title Interim Deputy Divisional Director-Planned Care Email address a.kealey@nhs.net Telephone number 01438 286133
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