About The Role
We have an exciting opportunity for an enthusiastic and customer‑focused administrator with excellent organisational skills to join our Sales team, within a fast‑paced industry.
Reports To
Sales & Business Development Manager
Date
January 2025
Duties and Responsibilities
* First point of contact for the Air Heater Team, to offer full cover when Sales Team are travelling and to cover Maternity Leave
* To learn and fully understand the Standard Product portfolio of air heaters and controls
* Maintain and update the CRM database (Micrsoft Dynamics AX)
* Receive, analyse, and acknowledge sales enquiries, including verification of client details and obtaining any other applicable information either by telephone or email.
* Generate standard product quotations as required
* Understand our internal proposal programme, costing special designs and heating calculations (room sizing, enclosures and cabinet heating)
* Follow up quotation status with customers from various reports
* Prepare and email documentation/certification requirements to customers
* Ensure all quotations meet customer requirements/project specifications, and comply with all Exheat specifications and regulations
* Create and update stock codes
* Perform general office duties and support the full Sales team, including holiday cover for Order Processing
* Provide monthly reporting to the full sales team
* Some progression available to support the Immersion Heater team thereafter
Key Skills
* You must be organised, friendly and helpful
* Excellent communication skills and computer literate
* Flexible and able to prioritise a changing to‑do list
* Trustworthy, reliable and happy to work in a team environment
* Good analytical skills
* A minimum of 4 GCSEs or equivalent in English and Maths
* A minimum of 3 years of sales experience, with order processing and/or generating proposals/quotations experience
* Foreign languages would be an advantage
* Full driving licence
Benefits
* 20 days annual leave per year (plus bank holidays) with 1 day accrued each 2 years of service to a maximum of 25 days
* Pension scheme
* Formalised sick scheme (using the Bradford Factor)
* Cycle to Work Scheme
* Access to a suite of learning & development opportunities
* Free on‑site parking
* Salary £25k
The Employee shall devote their whole time, attention and skill to their duties hereunder and in addition such other duties as may from time to time be reasonably required of them for the proper and efficient running of the Employer’s business.
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