Responsibilities
* Ensure your work is carried out as efficiently as possible and you are following the Service Process Maps
* Ensure you are fully briefed on job requirements and budgets per up-front job specifications
* Provide diagnostic outcomes and accurately specify repair solutions
* Ensure time recording procedures are complied with including correct use of codes as per productivity policy
* Ensure fully specified jobs are given to CSR for invoicing
* Significant experience of working as a Dealership Technician within the Commercial vehicle industry
* Good knowledge of VOSA requirements and MOT testers manual.
* The application of Standard Times
* Knowledge of the Service Process stages relevant to the role
* An appreciation of our customers, the environment in which they operate and the direct impact we can have on their business
* Technical product knowledge
Required Competences
* City and Guilds, NVQ 3 or equivalent in Commercial Vehicle Technology - HGV or LCV
* To be able to work in an organised & methodical manner ensuring that all daily tasks are completed
* To be able to modify your approach in specific circumstances to ensure a positive outcome
* To be able to understand & analyse technical issues & propose appropriate solutions
* Basic knowledge of Microsoft Outlook
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group\'s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.
Benefits
* 25 days rising with service.
* Pension scheme
* Healthcare Scheme
* Employee discounts across retailers, cinemas, ++++
* Cycle to work scheme
* Assistance in gaining a Class 1 & 2 Licence if applicable
Renault Truck Commercials is an Equal Opportunities Employer
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