Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join this expanding group as a 3rd Line Support EngineerCulture and EnvironmentYou will be part of a dynamic, vibrant and welcoming environment surrounded by team players. This is a fantastic opportunity to progress a career and grow with a well-established organisation who have an organic and encouraging approach to all of their employee's success.The workspace is modernistic, contemporary, state of the art creation with an iconic interior design which oozes the ultimate WOW Factor.PersonalityIf you are an experienced and proactive Network Systems Engineer with a strong background in virtualisation, cloud technologies, and Microsoft server environments, this could be the ideal opportunity for you. You'll have hands-on experience with technologies such as Windows Server, Active Directory, Azure, Exchange Online/O365, as well as Dell/EMC SANs and SonicWall. You’ll be confident managing day-to-day network support, troubleshooting complex issues, and working across multiple configurations in a fast-paced environment. You’ll also be comfortable planning and implementing system upgrades and collaborating with technical teams to deliver efficient, secure, and scalable solutions. A solutions-focused mindset, attention to detail, and the ability to work both independently and as part of a team are key to success in this role.Package and benefitsMonday to Friday, 8:30am – 5:00pmPension 3% employer contribution, 4% employee contribution, 1% tax relief, pensions advisor to visit the site twice a yearHealthcare All employees are entitled to the Health Assured Employee Assistance Programme from day one, providing a free 24hr confidential helpline on various issues.On completion of the 6-month probationary period, healthcare cash plan is availableHoliday Entitlement23 days holiday plus 8 statutory bank holidays. After 3 years’ service this increases to 24 days plus BH and at 6 years’ service it increases again to a maximum of 25 days plus BH.After completing 6-month probationary period, all employees are entitled to up to 5 days unpaid annual leave in addition to their paid allowance. This is pro-rata in the first part year, following probation.Life Assurance2x annual salaryFree onsite parkingIncredible core company valuesDuties & ResponsibilitiesSome travel for installation or upgrades will be requiredConfiguring and managing Microsoft Windows domain and Hyper-V virtualization environmentsDeveloping and maintaining Standard Operating Procedures for Windows virtualisation environment, Active Directory, and Windows Server administrationDiagnosing and troubleshooting problems with the virtualisation environment, including Microsoft and Linux operating systemsEvaluating products and upgrades for appropriateness, oversee and implement system upgrade strategiesMaintaining Dell server environment across multiple locationsProviding 3rd-level support to Helpdesk engineersLeading the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriateDeveloping and analysing highly complex system standards, thresholds, and recommendations to maximize system performanceConducting capacity planning reviews with management and approving capacity plans formulated by less experienced personnelDevelop strategies to manage the frequency of appropriate support packages/patch applicationsMonitoring server backups and network uptime maintenance and providing appropriate recommendations when requiredLiaising with 3rd party vendors for support and procurementCoordinating proposals and work estimates involving various system administration projects and solutions with business development personnelDesigning and implementing secure systems, network policies and procedures, and providing technical guidance to the team. Skills and experienceExperience in a similar roleExperienced with Microsoft Windows Server, Active Directory, MS Azure, Exchange Online/O365 configuration and troubleshootingMCSE certificationCCNA certificationIT Security Protocols MasteryDR/BCP ExperienceExpertise in network data centre environmentsPlease Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.