Are you an experienced Controller looking for your next professional opportunity? If you have strong coordination skills, can manage multiple tasks simultaneously, and thrive in a fast-paced, operational environment, we would love to hear from you.
Position
Security Controller (Multi-Tenant Corporate)
Rate and Shift Pattern
£15.49 per hour, 4-on, 4-off (Rotating Days & Nights), Hours: 07:00 – 19:00 / 19:00 – 07:00
Location
London E14 4QZ
Role Purpose
As a Security Controller in a high-profile, multi-tenant corporate environment, you are the central hub for all safety and operational activities. You will be responsible for the continuous monitoring of the building’s security systems, acting as the primary point of contact for tenants, and coordinating the response to any incidents. This role requires a blend of technical surveillance expertise, administrative accuracy, and elite customer service.
Key Responsibilities
1. Control Room Operations
* Surveillance: Conduct proactive CCTV monitoring across the building to ensure the safety of tenants, visitors, and assets.
* Access Control: Manage the electronic access control systems and temporary badges for contractors or guests.
* System Integrity: Perform regular equipment checks to ensure all cameras are operational and report faults to the management team.
* Emergency Coordination: Deal with fire alarms, medical emergencies, or security breaches, coordinating with on-site supervisors, building management, and emergency services.
* Incident Reporting: Compile detailed, factual, and professional reports for all on-site incidents.
* Situational Awareness: Monitor local news or police alerts that may impact the building’s security posture.
2. Administration & Communication
* Digital Liaison: Manage the security inbox, responding to tenant requests, access permit applications, and general inquiries.
* Key Management: Maintain a strict key audit trail, ensuring all physical keys are signed in/out and accounted for at the end of every shift.
* Data Entry & Auditing: Conduct regular control room audits for access control and CCTV systems.
* Service Excellence: Provide a professional and welcoming "front of house" feel via intercoms and radio communications.
Requirements (Essential)
* Licensing: Must hold a valid SIA Door Supervisoror Security Guarding license and a valid SIA CCTV license.
* Experience: Proven experience in a corporate control room or a multi-tenant environment.
* Technical Abilities: Intermediate proficiency in Microsoft Office (Outlook/Excel) and modern Access Control software (e.g. CCure).
* Reliability: Commitment to a 4-on, 4-off roster, including weekends and bank holidays.
* Vetting: Ability to provide a full 5‑year checkable work/education history for BS7858 vetting.
Person Specification
* Calm under pressure: Ability to remain calm and methodical under high‑pressure emergency situations.
* Eye for detail: Naturally observant individual who notices "the small things" that others miss.
* Communication skills: Excellent written English for report writing and a clear, professional speaking voice for radio/phone work.
* Competitive hourly rate of £15.49.
* Predictable 4-on, 4-off work-life balance.
* Opportunity to work within a prestigious corporate environment.
* Continuous professional development and training.
Equal Opportunity Statement
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration.
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