Account Manager
Location: Leeds
Salary: DOE
Working Hours: 4 day week (Tues – Friday, hours either 8:00 – 5:30, or 8:30 – 6:00 with 30mins lunch break), fully office based
Company: Privately owned leading packaging manufacturer.
Role: The role will be responsible for looking after account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service.
* Serves as a day-to-day contact
* Participate in meetings with existing clients and internal teams
* Liaising with customers/external sales, taking new design briefs and orders
* Ensure high quality standards in all client deliverables
* Coordinate client-specific projects throughout the lifecycle
* Creating job briefs and booking in jobs
* Producing estimates, quotations, forecasting
* Processing orders and artworks, adhering to stringent quality procedures
* Dealing with client queries and complaints whilst project managing ongoing projects
* Liaising with suppliers and sub-contractors
* Liaising with internal departments, to ensure customer requirements are met
* Working closely with planners, suppliers, production, goods in and technical
* Artwork approvals
* Working in a fast-pace commercial department.
Requirements:
* Previous experience of account / project management within print / packaging
* Litho print background is beneficial, but not essential as training will be provided
* Experienced within a packaging manufacturer preferred
* Technical knowledge of printing processes - print and packaging
* Experience of using MRP systems
* Excellent use of MS Office
* Able to work with accuracy and fine attention to detail, particularly when under pressure
* Uses initiative when approaching new tasks, tackling problems and prioritising workload
Apply:
Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent.
Key words; account manager / project manager / project manager / customer service / client services / packaging / print / design / creative / CSR / customer service representative / account co-ordinator / account coordinator / production controller / production planner