Overview
The Integrated Client Solutions (ICS) team serves as the connective layer between Citi’s Banking, Markets, and Wealth businesses, driving a coordinated “OneCiti” approach to client coverage and engagement.
The Director will be responsible for originating and developing cross‑platform opportunities across EMEA, with a strong focus on Global Family Office (GFO) relationships, while also supporting strategic execution, coordination, and platform build‑out. This individual will act as a trusted partner to senior bankers and wealth leaders, helping identify, structure, and deliver integrated solutions to complex client situations.
Responsibilities
* Drive cross‑referral origination between Banking, Markets, and Wealth across EMEA
* Identify and develop Global Family Office (GFO) opportunities, including investment, financing, and advisory needs
* Build strong relationships with Banking coverage teams, Investment Banking, Corporate Banking, and Markets partners to surface opportunities early
* Partner with senior stakeholders to position Citi holistically across client relationships, particularly in pre‑liquidity and strategic decision moments
* Facilitate collaboration between Wealth, Banking, and Markets teams, ensuring consistent messaging and seamless execution
* Help manage complex client situations requiring multiple products and geographies
* Support senior leadership in driving adoption of the OneCiti model across EMEA
Business Execution & Strategic Initiatives
* Support tracking of KPIs, referrals, and revenue outcomes, helping ensure alignment with ICS goals
* Prepare briefing materials, presentations, and talking points for internal and client‑facing use
* Assist in executing key strategic initiatives (GFO growth, market dashboards, referral processes)
* Coordinate across stakeholders to ensure timely delivery of initiatives and client outcomes
* Contribute to improvements in process, reporting, and scalability of ICS activities
* Support execution of Day at the Firm programs, client events, and targeted engagements
Qualifications
* A good track record of experience in Banking, Markets, Wealth, or Business Development
* Strong understanding of cross‑firm capabilities
* Demonstrated ability to originate or support complex client opportunities
* Experience working with or covering Family Offices or UHNW clients preferred
* Strong communication and stakeholder management skills, with ability to influence across teams
* Comfort operating in a fast‑paced, global, highly collaborative environment
* Strong analytical and organizational capabilities with attention to detail
* Highly collaborative, with a OneCiti mindset
* Commercially oriented; able to identify and develop new revenue opportunities
* Structured and execution‑focused, with ability to manage multiple priorities
* Credible with senior stakeholders while remaining hands‑on and detail‑oriented
* Education: Bachelor's degree/University degree or equivalent experience
Benefits
* Competitive base salary, annually reviewed
* Hybrid working model (up to 2 days working at home per week)
* Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
* Discretional annual performance related bonus
* Private medical insurance packages to suit your personal circumstances
* Employee Assistance Program
* Pension Plan
* Paid Parental Leave
* Special discounts for employees, family, and friends
* Access to an array of learning and development resources
Equal Employment Opportunity
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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View Citi’s EEO Policy Statement and the “Know Your Rights” poster.
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