Operations Compliance and Safety Manager
Location: Liverpool - Mobile role
Hours: Full time, 40 hours per week, Monday - Friday 8am -5pm
At Mitie, we aim to create a workplace where employees thrive and do their best everyday. We are looking for an Operations Compliance and Safety Manager to lead compliance and safety across the estate, supporting operational excellence and delivering exceptional service to our client.
Responsibilities
* Lead compliance and safety across the estate, supporting the Operations Team and Account Director to meet contractual requirements and KPIs
* Collaborate with client, engineering, and support teams to ensure high-quality service delivery and effective completion of planned and remedial maintenance through CAFM systems
* Prepare for audits, including RISQ, ensuring all documentation is accurate, while maintaining strong record keeping and reporting standards
* Proactively manage customer relationships, resolving issues, driving continuous improvement, and ensuring clear communication on asset status and performance
* Promote a strong safety culture by reporting incidents, conducting audits and investigations, and ensuring all colleagues are trained, competent, and compliant
Required Qualifications
* Experience within a Maintenance or Facilities Management environment, with a strong understanding of health and safety, including RAMS and Permit to Work systems
* Proven people management and stakeholder engagement skills, with the ability to communicate effectively at all levels
* Proficiency in Microsoft Office and CAFM systems, with strong organisational and time management capability
Benefits
* Virtual GP and health support for you and your household
* Salary Finance scheme – access 50% of earned pay before payday for a small fee, plus competitive loans
* Flexible lifestyle benefits platform – choice of extra holiday days, critical illness insurance, dental, technology products and more
* High‑street discounts from thousands of retailers, gyms and more via MiDeals
* Cycle‑to‑work scheme and up to four times salary life cover
* Enhanced pension contributions, a save‑as‑you‑earn scheme and Mitie Matching Share Plan (including potential free shares)
* Mitie Stars recognition program with monthly cash prizes and a £10,000 top prize
Commitment to Diversity & Inclusion
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Sophie Willson at sophie.willson@mitie.com.
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