NEW OPENING AT BULLRING!
Snowflake Gelato is a luxury frozen dessert and
drinks business. We are looking for someone inspirational to manage our brand new opening in Birmingham, to set up and lead a friendly and committed team. The General Manager role is responsible for
providing our customers with a unique experience from the moment they first
approach us to when they make their purchase and beyond.
Leading the team, organising duties and making sure
standards are delivered. Reporting into and working alongside the Operations
Manager, our General Managers are expected to embody Snowflake’s values and
drive the business to commercial success.
Role Overview:
As the General Manager, you will play a pivotal role in our
kiosk's success. Your primary responsibilities will include ensuring the
seamless operation of our kiosk, delivering outstanding customer experiences,
and fostering an environment where "Serving Happiness" is at the
heart of everything we do.
What We're Looking For:
* Passionate
Food Lover: You have a genuine passion for food and an
appreciation for artisanal products, natural ingredients, and seasonal
flavours.
* Brand
Enthusiast: You understand the essence of the Snowflake brand and
can embody it in your interactions with both customers and colleagues.
* Team
Player & Leader: You are a natural leader and team player,
capable of setting an example for your colleagues while working
collaboratively with others.
* Coaching
Skills: You have experience in coaching and developing team
members, nurturing their growth and potential.
* Customer-Centric: You
possess the knowledge and skills to create a positive and memorable
customer experience, going above and beyond to exceed expectations.
* Energetic
& Agile: You bring energy and enthusiasm to your role,
capable of thinking and acting swiftly in a fast-paced environment.
At Snowflake, we are all about creating a sense of belonging
and togetherness. Every employee are aware of our vision and purpose as well as
the values we follow.
If this sounds like you and you want to be part of an
expanding and exciting business, we look forward to hearing from you.