Join to apply for the Store Manager role at Claire's
Claire’s, we’re all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast‑paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you.
Responsibilities
* Infuse your passion for Claire’s products into achieving retail store targets, fostering growth, and spreading the joy of self‑expression; implement strategies and promotions to drive traffic and increase sales.
* Infuse every customer's interaction with Claire’s positivity and inclusivity; shopping at Claire’s is about finding pieces that reflect their unique personality and celebrating who they are.
* Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers—conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
* Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities, ensure every aspect reflects the fun and joy that defines Claire’s.
* Recruit, train, manage, and provide direction and development to your team. Foster a culture of collaboration, motivation, and accountability to drive results and ensure team members are continually challenged and achieving their full potential.
* Showcase Claire’s products and services with enthusiasm and offer fashion‑related tips and advice. Ensure your store is well–merchandised reflecting the latest trends and maximizing sales opportunities.
About You
* Sales‑Driven Mindset: Thrive on meeting and exceeding sales targets, always looking for ways to maximize opportunities.
* Customer‑Centric Approach: Passionate about providing exceptional service and creating memorable shopping experiences.
* Retail & Leadership Experience: At least one year of retail management experience preferred, with a proven ability to drive sales and support team success.
* Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers.
* Strong Communication & Selling Skills: Engage customers, build relationships, and close the sale.
* Ability to Work Independently: Self‑motivated, organized, and can take charge when needed.
Job Requirements
* Conduct piercings with patience and empathy, especially with young or anxious customers.
* Proficient in operating a POS system to facilitate transactions and manage sales efficiently.
* High school diploma or equivalent and 1‑2 years of retail management experience.
* Stand during scheduled shifts and maneuver 11‑35 kg (25‑75 lbs).
* Bend, stoop, reach, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
* Passionate about providing customers with opportunities to express themselves freely every day.
* Strong verbal and written communication skills to effectively interact with customers, employees, and management.
* Strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
* Driven team leader with a positive attitude and willingness to learn.
* Self‑motivated and organized, as some stores may require working alone at times.
* Passion for fashion and staying up to date with the latest trends to enhance the customer experience and drive sales.
Perks And Benefits
* Full‑time employees eligible for benefits (medical, dental, vision, employee assistance program, life insurance).
* Generous employee discount on Claire’s products.
* Opportunities for advancement and career development.
* Fun and inclusive work environment with supportive teammates.
Claire’s is an equal‑opportunity employer committed to diversity, equity and inclusion. We encourage applications from members of all under‑represented groups, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
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