Location: Slough, England, United Kingdom
Contract Type: Permanent
Work Pattern: Shift-based (24x7x365)
Salary: Up to £38,000
An opportunity has arisen for a multi-skilled Data Centre Engineer to join a highly regarded organisation in Hertfordshire. You will be part of a small, dedicated team delivering Data Centre services for a prestigious international financial client.
This role operates on a rotating shift pattern:
4 days on → 4 days off → 4 nights on → 4 nights off (24/7 coverage).
Key Responsibilities:
* Execute and adhere to change control processes
* Manage and resolve incidents promptly and effectively
* Track and manage Data Centre assets
* Supervise and escort third-party vendors on-site
* Plan, install, and decommission IT hardware in accordance with strict Data Centre standards
* Install and remove structured cabling and networking equipment
* Maintain and update all relevant documentation and asset inventories
* Fulfil service requests within agreed service level agreements (SLAs)
* Adhere to internal and client Health & Safety policies and procedures
* Comply with all quality standards required by internal stakeholders and the client
* Follow all approved operational processes and security protocols related to Data Centre access and control
Technical Tasks Include:
* Maintenance and use of Data Centre management toolsets
* Governance of Data Centre operations and environment
* Collaborate with facilities teams to optimise energy efficiency
* Oversee daily operations including installations, changes, decommissions, and routine maintenance
* Contribute to service improvement initiatives
* Perform basic server configuration (e.g., iDRAC, ILO)
* Fault diagnosis, troubleshooting, and escalation
* Racking, stacking, patching, and hardware moves or changes
* Participate in major infrastructure activities such as power upgrades or replacements
* Manage complex cabling layouts across racks and rooms to maintain a stable IT environment
What We're Looking For:
Essential:
* Experience working in high-availability or high-risk environments, ideally in Data Centres
* Strong understanding of infrastructure technologies and networking fundamentals
* High attention to detail with a proactive attitude
* Competency in Microsoft Office applications and IT service tools
* Ability to work independently and as part of a team
* Capable of handling pressure and meeting deadlines
* Flexible and willing to adapt to shift work
* Clear verbal and written communication skills at all levels
* Strong organisational and problem-solving skills
Desirable:
- Familiarity with DCIM (Data Centre Infrastructure Management) tools and best practices- Experience using service desk platforms such as ServiceNow or Remedy