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Drainage and Maintenance Planner, Maidstone
Client: GH Engage Limited
Location: Maidstone, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
5
Posted:
14.08.2025
Expiry Date:
28.09.2025
Job Description:
We are seeking an experienced Drainage and Maintenance Scheduler to join our team in Maidstone, Kent. This is a full-time, permanent position offering up to £30,000 annually.
Responsibilities include:
* Allocating jobs to in-house engineers based on their skills, availability, and location.
* Liaising with the Helpdesk Manager and sending engineers to roles to complete and close jobs.
* Collaborating with the Subcontractor Planner to prioritize in-house resources and escalate to subcontractors when necessary.
* Adjusting schedules for urgent callouts, absences, or changing priorities.
* Ensuring all job details, access arrangements, permits, and RAMS are in place.
* Monitoring engineer first-time fix rates and escalating issues when needed.
* Monitoring engineers' diaries to ensure timely completion of jobs.
* Booking jobs with customers, confirming attendance, and keeping customers informed of changes or delays.
* Responding to incoming calls and emails as a point of contact for customers and engineers.
* Coordinating parts and logistics, including placing and tracking orders, scheduling deliveries, and handling discrepancies.
This role requires an EU work permit and is based in Maidstone, UK. The posting is active until 28th September 2025.
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