Location: Elstree, Hertfordshire
Hours: MondayFriday (Full-time, office-based)
Salary: £28k - £35k
M4 Recruitment is proud to be recruiting on behalf of a long-established and innovative client based in Elstree, who is seeking a highly motivated and technically minded Internal Sales Engineer to join their growing team.
This is an exciting opportunity for someone with a strong technical background and excellent customer-facing skills to play a key role in supporting clients with bespoke equipment solutions, quotations, and technical applications.
Key Responsibilities
* Act as the first point of contact for customer enquiries, providing prompt quotations, pricing, and technical information.
* Understand complex customer requirements and match suitable equipment or systems using technical data sheets, calculations, and specifications.
* Work closely with the Production and Purchasing Manager, engineers, and sales team to deliver tailored solutions.
* Use SAP Business One to record enquiries, quotations, and communications accurately.
* Convert quotations into confirmed orders with clear internal instructions for production and dispatch.
* Collaborate with the production team and fabricators to reverse-engineer customer solutions, adapting and creating 2D and 3D CAD drawings.
* Ensure product compliance by staying up to date with relevant industry standards and legislation.
* Agree delivery schedules with production and manage timelines for custom-engineered items.
* Follow up on quotations to maximise conversion rates and maintain strong relationships with regular and lapsed customers.
* Identify opportunities to upsell and cross-sell complementary products.
* Support marketing campaigns, report on key accounts, and contribute to annual sales and marketing planning.
* Attend customer demonstrations, site visits, and exhibitions where required.
About You
* A self-starter with excellent organisational and prioritisation skills.
* Experience selling or specifying technical or mechanical products-- ideally within a related market sector.
* A technical qualification (HNC/HND or equivalent) in electro-mechanical or mechanical engineering is desirable.
* Skilled in Autodesk AutoCAD, with the ability to create, amend, and record precise 2D and 3D designs.
* Knowledge of AC, DC, and hydraulic winches or hoists would be an advantage.
* Strong communication and interpersonal skills, able to clearly interpret customer needs both technically and personally.
* Positive, professional, and collaborative - a real team player.
Whats on Offer
* Opportunity to develop within a growing, technically innovative company
* Friendly and professional working environment
* Involvement in diverse and interesting engineering projects
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