We are looking for a Customer Service Advisorto join a leading healthcare provider based in Harlow (CM19).
* Immediate start
* Hourly rate: £12.21
* Monday to Friday 09:00 17:00
* 3 month Temporary with the potential to go permanent after training
Do you love helping people through a process, enjoy problem solving and a great communicator?
As a Customer Service Advisor,youll handle incoming and outgoing calls, manage the medication deliveries and update patient records accurately
Your focus will be to provide clear, empathetic communication while maintaining confidentiality and compliance with GDPR and NHS guidelines.
This role is fast-paced and requires strong listening skills, excellent attention to detail, and the ability to remain calm under pressure. Youll work as part of a supportive contact centre team, helping patients navigate their care journey from first call to resolution.
Ideally you will be an experienced Customer Service Advisoror a call handler from a call centre background. Be an excellent communicator, are computer literate and able to pic...