Be the person who keeps everything running smoothly. Join us as a Medical Secretary and play a key role in supporting the LDAN service day to day.You’ll be transcribing digital dictation, putting together clear medical reports and letters, and working closely with a great team of fellow medical secretaries. If you enjoy being organised, supportive, and at the heart of a busy service, this could be a perfect fit. What You’ll Be Doing Typing up dictated medical reports and clinic letters from LDAN Clinics, making sure they’re accurate and sent to the right people on time. Preparing and sending Health Reports to the relevant professionals by their deadlines. Working closely with other professionals when extra information or clarification is needed. Keeping on top of team tasks and managing the shared Outlook mailbox so everything is organised and dealt with promptly. Being the first point of contact for clinical staff, helping with any questions or concerns they may have. Using Microsoft Office confidently as part of your daily work. Entering and updating information accurately in our in‑house database systems. Managing your own workload, using your initiative to prioritise tasks and knowing when to escalate anything outside your remit. Taking on any additional tasks your line manager may assign. To explore the role in more detail, please take a look at the attached job description. Closing Date 27 March 2026 Please be aware that the advert may close early should we receive many applications. Essential Skills & Experience Confident using digital audio typing. Able to manage a busy workload proactively and work both independently and within a multi‑disciplinary team. Experienced in maintaining electronic filing systems and handling sensitive or complex information appropriately. Knowledge of Data Protection and Caldicott Principles. Strong IT skills, including Microsoft Word, Outlook and Excel, plus database maintenance. Excellent written and verbal communication, with accuracy, tact and attention to detail. Able to work autonomously, use initiative, and collaborate with others when needed. Capable of meeting high standards and tight deadlines under pressure. Comfortable suggesting and developing new processes to improve the service. Ability to drive and access to a car for travel between work locations. Desirable Experience working as a medical secretary and familiarity with medical terminology. Audio typing qualification. Experience using Lexacom digital dictation. Package Description As a Medical Secretary, you’ll be part of our valued team based at Jenner House, Chippenham, SN15 1GG. You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including: A salary of £24,486.00 - £26,155.50 FTE with access to our group pension Free tea, coffeeand milk at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year About the Company We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes.We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team.We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can. As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you.If you would like to know a little more about how we use your information, please see our website's privacy policy.