Optical Assistant – Specsavers
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We’re looking for a proactive people person ready to be the friendly face our stores need. If you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this role could be perfect for you.
Location: Based in Kirkstall, our store is looking for someone with previous optical experience that can dispense up to multifocal.
About the role
As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your customer service skills, to create an outstanding store environment for both our customers and our team.
Responsibilities
* Dispense optical products, including multifocal lenses.
* Deliver excellent customer service and help customers with their eye‑care needs.
* Use IT systems confidently to manage sales, inventory and customer records.
* Work collaboratively with team members to maintain a positive store environment.
* Accept and apply feedback, and engage in ongoing development.
What we’re looking for
* Previous optical experience as an Optical Advisor or Dispensing Assistant.
* Passion for providing excellent customer service and making customers’ lives easier.
* Great teamwork and a good initiative.
* Confidence in using IT systems.
* Excellent communication and listening skills.
* Prepared to step out of your comfort zone and try something new.
* Able to receive feedback and be open to development.
Find out more (Desirable experience)
* Previous experience in a fast‑paced customer service environment.
* Experience in optics or audiology business.
* Basic knowledge or experience of optical and/or audiology terminology.
What’s on offer
* Full‑time – 37.5 hours, includes one weekend day.
* Salary – based on experience (DOE).
* Specsavers Perks – discounted benefits scheme.
* 28 days holiday including bank holidays.
* Birthday day off.
* Enhanced company sick pay after 3‑month probation.
* Eye‑care and Hearcare discount.
* WeCare plan.
* Enhanced family leave (maternity/paternity).
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales, Customer Service, and Health Care Provider
Industry
Retail
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