Account manager

Account Manager Location: Medway area Salary: £27,000 per annum Hours: Full-time, Monday to Friday Contract: Permanent ABOUT THE ROLE We are recruiting on behalf of a well-established business within the distribution sector who are looking for a proactive and customer-focused Account Manager to join their growing team. This is an exciting opportunity for someone who enjoys building strong client relationships, managing accounts effectively, and delivering excellent customer service in a fast-paced environment. The successful candidate will act as a key point of contact for clients and support the wider sales and operations teams. KEY RESPONSIBILITIES Manage a portfolio of existing customer accounts and maintain strong working relationships Respond to customer enquiries and provide ongoing support throughout the account lifecycle Process orders, quotations, and account updates accurately using internal systems Work closely with internal departments to ensure smooth service delivery Identify opportunities to upsell and support business growth where appropriate Maintain accurate customer records and account information Provide administrative support to the wider team as required WHAT WE ARE LOOKING FOR Previous experience within account management, customer service, sales support, or a similar role Excellent communication and relationship-building skills Strong organisational skills with the ability to mana...