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Join to apply for the Technical Content Analyst role at EY
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The opportunity
With the continuing and rapid development of tax technology solutions and in particular Software-as-a-Service (SaaS) solutions, it is necessary to enhance our operational models to achieve success in the future. In preparation for the future, EY Tax and Law have created a new “Centre of Excellence” (CoE) to support SaaS solutions throughout their lifecycle.
The objectives of the SaaS CoE are twofold:
* Operational management of Tax and Law SaaS solutions
* Sales enablement and support to drive the market success of these solutions
The SaaS CoE currently supports Tax and Law solutions such as the Global VAT Reporting Tool (GVRT), Global Tax E-invoicing Solution (GTES), Mandatory Disclosure Regime (MDR) Web, EY GloBE Engine (Pillar II/BEPS) and Data Permissions Navigator (DPN), with plans to expand.
Joining the SaaS CoE offers an exciting opportunity to contribute to this new business unit, focusing on the operational management of the solutions and ensuring their smooth functioning.
We seek a Tax or Law professional to join the content team within the SaaS CoE, focusing on developing and maintaining the content management processes across all solutions, including assessing opportunities for further development of sourced knowledge.
Your Key Responsibilities
Your responsibilities will include:
* Collaborating with the global Content Lead to assess how changes in legislation and administrative updates impact product configurations, and managing content updates accordingly.
* Authoring process documentation for content updates and monitoring procedures.
* Supporting resolution of content-related tickets and incidents from support teams.
* Working with local tax and law specialists to ensure content remains current and compliant with local requirements, including obtaining necessary approvals.
* Developing knowledge tools for internal and external use, such as updates on global e-invoicing developments.
Skills and Attributes for Success
We are looking for individuals with excellent communication skills, experience in monitoring and maintaining global tax and legal updates, and an interest or background in SaaS solutions.
Minimum Qualifications
* Experience in tax and/or legal research or regulatory updates, with the ability to synthesize large volumes of information into key insights.
* Strong analytical skills and problem-solving capabilities.
* Effective communication with technical and non-technical audiences, both written and verbal.
* Ability to collaborate across disciplines and cultures, with experience in a global context.
Preferred Qualifications
* Experience in a professional services environment.
* Familiarity with Agile or other product development methodologies.
* Proficiency in technology tools (Excel, automation, BI).
* Experience with tax and law SaaS solutions.
What We Look For
* Relevant professional qualifications.
* At least 2 years of tax or law experience.
What We Offer You
At EY, we’ll develop future-focused skills, provide world-class experiences, and support a flexible, inclusive culture of diverse, global teams. Learn more about our opportunities.
Are you ready to shape your future with confidence? Apply today.
Please inform us of any disability-related accommodations needed during the recruitment process to ensure an equitable experience.
EY | Building a better working world
EY is committed to creating value for clients, society, and the planet, building trust in capital markets. Leveraging data, AI, and technology, EY teams help clients address pressing issues of today and tomorrow across assurance, consulting, tax, strategy, and transactions, in over 150 countries. #J-18808-Ljbffr