Join us were an Investors inPeople Gold StandardCompany
Do those aroundyou describe you as a problem solver
Do youthrive on a challenge and are looking for a role that will provideyou with variety
Are you looking for somewhere tobuild a career
If the answer is yes we have afabulous opportunity to join our expanding Client Servicesdivision!
With an ownership on delivering goldstandard customer service you will be the expert in your clientsneeds and always the first point of contact if they need you! Yourrole is to ensure that the backend function of our service deliveryruns smoothly while maintaining data across multiple systems andtackling issues as they arise.
Whatwe offer:
At Ground Control webelieve in creating an inspirational environment and rewarding ouremployees for their hard work. We offer a wideranging benefitsprogram supporting you to realise your full potential and are proudto be recognised as a great place to work:
AwardsAccolades and Culture
* We have beenawarded worldclass status for employee engagement in the 2023 bestcompanies results ranking at #16 in the Top 100 LargeCompanies to Work For leaguetable.
* CertifiedBCorpAccredited Ground Control has been certified by B Lab thenotforprofit behind the B Corp movement as having met rigoroussocial and environmental standards which represent its commitmentto sustainable goals ahead ofprofit.
* We inclusivelysupport The Race at Work Charter Ban the Box The ArmedForces Covenant and are DisabilityConfident
* We invest 5% ofour profits into theEvergreen Fund an investment fund dedicated tosustainability and environmentalinitiatives.
* By 2025 wehave committed to plantingtrees having a fully electric fleet andachievingcarbon net zeroafter becoming carbon neutral in2020.
* 2 personal choicevolunteering days with your fundraising efforts matched up to500!
Perks andBenefits
* Free gym access if you areHead Office based or subsidised national gym memberships if you arebased elsewhere.
* NurseryVouchers Cycle to work scheme and Travelloans
* Bupa employeesupport Free Flu Jabs online private GP service and a premiumsubscription to Calm the wellbeingapp
* A supportiveentrepreneurial working environment that fosterscollaboration.
* Trainingdevelopment coaching and mentoring plans including our GCLeadership Academy job specific accreditations and higher educationopportunities
* Hybridworking opportunities with time in the office including breakfastMondays and dog friendly Fridays.
* Financialbenefits include yearly bonus scheme access to Wagestream andemployee shareoptions
Howwe work:
We put peopleat the centre of everything we do.
Everyone iswelcome. Were embracing a culture where difference is valued. Youruniqueness will be celebrated. We believe diversity growsinnovation and innovation creates initiative. Together well succeedin caring for each other caring for our communities and caring forour Environment. Together werestronger.
What youllachieve:
* Deliveringoutstanding service to your portfolio of clients by communicatingtheir needs across multipledepartments
* Responding to all incoming queriesin a timely manner taking a proactive approach to problem solvingand escalating when needed
* Ensure that allquotations invoices purchase orders and any other communicationsare accurate professional and correctlyformatted
* Excellent time management of afluctuating workload being able to prioritise tasks in anindependent manner and able to handle incomingadditions
* Managing data integrity acrossmultiple systems and providing client reports in a precise andtimely manner
* Proficient use of a range ofinternal and external systems in addition to all Microsoftpackages
* Working cohesively in an expandingteam within a dynamic office environment with the option to workfrom home for part of theweek!
Who were lookingfor:
We are welcoming applicationsfrom anyone with a background in a fast paced environment from anysector that is looking for their next challenge. We areparticularly seeking applications from candidates withadministrative experience within the care retail or public sectorslooking to get into a thriving officeenvironment.
Good computer skills are a must butoverall we are looking for someone with a positive cando attitudethat is not afraid of achallenge!
Join us to make adifference!
#INDHP