Senior Clinical Commercial Strategy Manager
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For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.
Job Summary
* Do you have expertise in interfacing with key stakeholders within the clinical market?
* Are you skilled in building strategic alliances and partnerships?
* Do you have the desire to improve health and lives?
Charles River Discovery is excited to be recruiting for a Senior Clinical Commercial Strategy Manager on a full‑time, permanent basis. Working remotely within the UK, you’ll forge strong relationships with our Business Development and Client Services teams with some expectation to travel to our Charles River sites and external conferences.
The Senior Clinical Commercial Strategy Manager will lead the development and implementation of the strategic pricing capabilities for Charles River Clinical Services. You will utilise a deep understanding of how to create and present client proposals within Clinical Services. Using your expertise in the clinical space, you’ll work closely with our Sales and Client Services teams to strengthen our capabilities and adopt best practices in this area.
What You’ll Be Doing
* Lead the development and refinement of proposals, strategies and pricing models for clinical services, ensuring competitiveness, profitability, and alignment with strategic goals.
* Collaborate with Business Finance, Scientific Operations, and Business Coordination to ensure pricing recommendations are accurate and compliant.
* Oversee the creation and revision of Statements of Work (SOWs), Change Orders, and related commercial documentation.
* Work closely with Sales to provide specific Clinical expertise to ensure we can provide tailored client responses designed to deliver maximum client impact.
* Serve as a strategic partner in client engagements, supporting proposal development, pricing discussions, and solution design.
* Act as a liaison between clients and internal teams to ensure timely, accurate, and high‑quality responses to sponsor requests.
* Work closely with Marketing to position Charles River as a primary partner for Clinical services, provide feedback on market trends and strategies, and be a thought partner for delivering success with clients.
* Work closely with the Sales Development team to improve lead volume, refine client targeting strategies, and enhance lead qualification processes.
* Help shape messaging and positioning for clinical offerings in early‑stage sales interactions.
* Develop and deliver training programs for Sales and Client Services teams focused on clinical sales strategies, pricing rationale, and market positioning.
* Create tools and frameworks to improve understanding of Clinical lab sales across the organization.
* Provide feedback and insights to improve commercial practices and client experience across global sites.
Job Qualifications
* Education: Bachelor’s degree (B.A./B.S.) in biological sciences, business management, or related discipline required; Master’s degree (M.A./M.S.) preferred.
* Significant track record of working within the clinical sector with proven experience of designing and implementing pricing strategies. Further experience within a CRO is highly desirable.
* Demonstrable client‑facing experience is essential.
* Skills:
o Strong strategic thinking and analytical skills
o Excellent communication, negotiation, and presentation abilities
o Ability to influence cross‑functional teams and drive alignment
o Deep understanding of clinical and non‑clinical lab services
o Proficiency in CRM systems, pricing tools, and proposal development platforms
* Other:
o Capable of working with a minimum of supervision, able to handle multiple tasks, and effectively prioritize based on departmental goals.
o Strong communication and interpersonal skills.
o Organizational skills and attention to detail required.
o Proficient in word processing, spreadsheet, and database software.
o Understanding of business/sales process required.
About Discovery
Discovery from Charles River is industry‑proven in the successful development of novel therapies, with over 350 patents and 80 preclinical drug candidates delivered to our sponsors in the past 17 years. Backed by more than 650 scientists, our comprehensive, integrated portfolio employs the latest technology and platforms to provide chemistry, biology, and pharmacology services that support clients from the earliest stages of hit identification all the way through to IND. Our client‑focused, collaborative approach creates true partnerships that anticipate challenges, overcome obstacles, and move us forward together on the journey of getting new drugs to market.
About Charles River Laboratories
Charles River Laboratories is an early‑stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non‑GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
Job Details
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Industry: Automation Machinery Manufacturing
* Location: Cambridge, England, United Kingdom
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