Hull | Full-Time | £25,000 - £30,000 per annum Be the heartbeat of outstanding care. Support teams. Change lives. At Lotus Home Care, we believe great care starts with great coordination. We’re looking for an organised, compassionate, and proactive Care Coordinator to join our Hull branch and play a vital role in ensuring our clients receive exceptional care - every visit, every day. This is a rewarding opportunity for someone who enjoys problem-solving, supporting people, and being part of an award-winning care provider that truly puts people first. About Lotus Home Care We deliver premium, personalised domiciliary care across Yorkshire and the Humber, helping people live safely and independently in their own homes. Our ethos is simple and powerful: Home Care With Love - for our clients and our colleagues alike. Please note: We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time-limited visa. Applications that do not meet this criteria will not be progressed. Salary & Benefits Competitive salary: £25,000 - £30,000 per annum Full-time, permanent position Ongoing training and development Blue Light Card Clear career progression opportunities Support from an experienced and approachable management team Join an award-winning care provider with a people-first culture About the Role As a Care Coordinator, you’ll be the key link between clients, families, and care workers. Reporting to the Branch Manager, you’ll ensure care is delivered smoothly, safely, and consistently — while supporting and developing our frontline teams. Your Key Responsibilities Create and manage staff rotas, ensuring appropriate travel time and breaks Match carers to clients based on skills, preferences, and location Manage new referrals from private clients and social services Support assessments, care planning, and care package reviews Communicate with clients, families, and healthcare professionals Carry out risk assessments, reviews, and care worker supervisions Ensure care documentation and client records are accurate and up to date Support weekly KPIs, logbook drops, and team meetings Organise and participate in supervisions, appraisals, and training Take part in the on-call rota, including alternate weekends Provide occasional support to neighbouring branches when required About You You’re organised, approachable, and thrive in a busy environment. You care deeply about delivering high-quality care and enjoy working as part of a supportive, hands-on team. You’ll Need: Experience as a Care Coordinator or in a similar scheduling/rostering role Strong organisational, admin, and time-management skills Confidence using IT systems Experience in domiciliary or home care (strongly preferred) NVQ Level 2 or above in Health & Social Care (or working towards) A full UK driving licence and access to your own vehicle You’ll Be: Friendly, professional, and confident A clear and compassionate communicator Proactive with a genuine “happy to help” attitude Passionate about improving lives Flexible, reliable, and a strong team player Why Join Lotus Home Care? Because here, your work truly matters. You’ll be supported, valued, and given the opportunity to grow — all while helping deliver care that makes a real difference. Ready to take the next step? Apply now and become part of a company that cares as much about its people as its purpose. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .