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About Us
At Plentific, we’re redefining property management in real time. Our mission is to lead real estate through the transformative journey into “The World of Now,” enabling us to empower property professionals through our innovative, cloud‑based platform. We harness cutting‑edge technology and data‑driven insights to streamline operations for landlords, letting agents, and property managers—enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real‑time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world‑class group of investors—including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global—Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we’re continually expanding our reach and impact. We’re looking for forward‑thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation.
The Role
Plentific is looking for an IT System Administrator who will help keep the company running. In this role you will play an important part in helping to keep our employees from around the world productive, solving a range of problems across a broad technical ecosystem. You will help Plentific operations evolve at scale and with business needs, provide front‑line user support for internal tools and technologies, and contribute to initiatives such as continuously improving our offerings and adapting with business needs—updating tools, documenting processes, and supporting staff.
Responsibilities
* Ownership of all tools and services, including vendors under the team's control; keep hardware and software inventory up to date.
* Respond to inquiries and assist in troubleshooting and resolving issues.
* Support internal AI workflows and integrations.
* Support use of business operational systems including Apple, Google Suite, Slack, Zoom, Okta, Jira, Confluence (Atlassian).
* Manage Mac, Windows and Linux endpoints through MDM solutions globally.
* Proactively identify and address technical issues across the company.
* Own the IT onboarding and training curriculum.
* Design, update, and maintain IT documentation.
* Build and maintain system architecture diagrams.
* May be required to work in a rota, which may include non‑standard work hours.
Requirements
* 3+ years of experience in a fast‑paced, cutting‑edge IT environment as an administrator or helpdesk agent.
* Experience with Google Workspace, Okta, MDM software, and Atlassian (Confluence and Jira Software).
* Ability to independently manage and prioritise workload.
* Empathetic and relational attitude with strong focus on customer service.
* Outstanding interpersonal and communication skills.
* Mastery in managing systems or helpdesk teams or equivalent.
* Experience deploying SAML and SCIM across diverse SaaS applications.
* Experience handling onsite AV systems.
* Deploying on‑prem technology to support is a plus.
* Experience building configuration profiles and policies.
* Experience deploying hundreds of macOS and iOS devices at scale.
* Extensive project management experience is a must.
Benefits
* A competitive compensation package.
* 25 days annual holiday.
* Flexible working environment including the option to work abroad.
* Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP.
* Enhanced parental leave.
* Life insurance (4× salary).
* Employee assistance program.
* Company volunteering day and charity salary sacrifice scheme.
* Learning management system powered by Udemy.
* Referral bonus and charity donation if someone you introduce joins the company.
* Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs.
* Pension scheme.
* Work abroad scheme.
* Company‑sponsored lunches, dinners and social gatherings.
* Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Other
Industries
* IT Services and IT Consulting
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