Job Title:Housekeeping Floor Porter
Reports to: HSK Supervisor/ Senior Housekeeper
Shift pattern: Day/ Might vary
Summary:
As a Housekeeping Floor Porter, you will support the housekeeping team by ensuring that guest floors are kept clean, organized, and well-stocked. You will play an essential role in maintaining the high standards of cleanliness and service that our guests expect at a 5-star hotel. Your responsibilities will include transporting supplies, assisting with room turnovers, and supporting housekeeping staff in ensuring smooth day-to-day operations
About Casna:
Who We Are (company mission, vision, values)
Casna began life in 1989 as a small family business determined to provide a service as close to cleaning perfection as possible. Today we are a lot bigger, but our aims and values are the same. In fact, weve carved a world-class reputation for delivering quality, cleaning 5-star hotels, high end hospitality and sports venues, offices, universities and more for a blue-chip client base.
About YOU:
You will have previous experience within the role, knowledge of housekeeping procedures, including cleaning techniques, safety standards and management skills.
Physical stamina and ability to lift and transport heavy items and strong attention to detail and pride in maintaining high cleanliness standards.
Good communication skills and a friendly, professional attitude with the ability to work efficiently with minimal supervision in a fast-paced environment.
Key Responsibilities:
Maintain cleanliness and ensure that guest floors, including vacuuming carpets, cleaning windows, and wiping down walls and baseboards.
Ensure hallways and corridors are free of clutter, clean, and welcoming for guests.
Ensure and assist that any guest requests for additional housekeeping items are handled promptly and professionally.
Support the housekeeping team with different tasks, including ensuring rooms are ready for new guests in a timely manner.
Assist with transporting cleaning supplies and equipment to guest rooms for housekeeping staff.
Monitor supply levels on guest floors and communicate any shortages or maintenance issues to supervisors.
Ensure all storage and linen rooms are well-organized, tidy, and properly stocked with clean linens and supplies.
Follow proper health and safety guidelines when handling cleaning supplies, equipment, and soiled linens.
Assist housekeeping supervisors and staff with any tasks needed to ensure efficient operations and a smooth guest experience.
Work as a team with other hotel departments to ensure all guest needs are met.
AMRT1_UKCT