Overview
As Chief Information Officer (UK Insurance), you’ll play a vital role in shaping how technology supports our UK Insurance business, helping us deliver better care, simpler services, and stronger customer outcomes. You’ll lead digital transformation and improve how teams work every day, directly impacting millions of customers.
Located in London, Staines, or Manchester, the role is full‑time, permanent, and hybrid.
Key Responsibilities
* Lead the UK Insurance Technology function, ensuring it supports business goals and delivers great outcomes for customers.
* Define and deliver a clear technology strategy, architecture, and roadmap aligned to Bupa’s wider strategy.
* Drive large‑scale technology and business transformation, including new ways of working such as agile.
* Oversee the delivery of technology programmes, ensuring projects are on time, within budget, and achieve expected benefits.
* Work closely with senior leaders across the business to prioritise and deliver key initiatives.
* Create a strong, open culture that encourages continuous improvement and supports teams to do their best work.
* Build strong relationships with partners and suppliers to support delivery and innovation.
* Take full responsibility for technology budgets, performance and value for money.
* Manage risks, including information security, operational resilience, and regulatory compliance.
* Lead, develop and inspire senior leaders and teams, building capability for the future.
Qualifications
* Proven experience leading technology and transformation in a complex, regulated environment (ideally financial services or insurance).
* Strong track record of delivering large‑scale change and measurable business results.
* Experience shaping and delivering business and technology strategy.
* Ability to build strong, trusted relationships with senior stakeholders.
* Strong leadership skills, with experience developing high‑performing teams.
* Commercial awareness, including managing budgets and delivering value.
* Confidence working across risk, governance and regulatory requirements.
* Clear communication skills, with the ability to explain complex ideas in a simple way.
* Collaborative, open approach and a focus on delivering the right outcomes.
Benefits
* 25 days holiday, increasing through length of service, with option to buy or sell.
* Enhanced pension and life insurance.
* Private medical insurance.
* Access to our health and wellbeing services.
* Discounts on Bupa products and services.
EEO & Accessibility
Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview to every disabled applicant who meets the minimum criteria and will provide reasonable adjustments throughout the recruitment process. We encourage all candidates, including those from diverse backgrounds and experiences, to apply.
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