Join to apply for the Scheme Manager (Fixed-term Contract) role at Midland Heart
We're seeking a Scheme Manager to join our Specialist Housing team covering maternity for approx. 12 months (until the end of January 2027). This is a multi-site role across three Retirement Living Schemes for over 55s in Wigston, Leicestershire:
* Jasmine Court, LE18 4TR (25 hours per week)
* Bushloe Court, LE18 2NG and Parlour Court, LE18 2DD (10 hours per week)
Our places are leasehold schemes where residents live independently and Midland Heart manages housing/property related services.
Responsibilities
* Deliver an excellent housing management service by ensuring that repairs, grounds maintenance and environmental services are coordinated effectively and delivered to a high standard.
* Ensure the scheme is safe for residents by completing regular compliance checks including health & safety, building safety & fire safety, in line with regulatory requirements.
* Develop and maintain positive relationships with residents, interacting regularly to ensure their needs are understood and key messages are delivered.
Ideal Candidate
* Previous experience of working in a customer-facing role – experience of working with older people preferred but not essential.
* Experience of applying building safety practices such as health & safety, building safety & fire safety checks.
* Ability to manage time and workload effectively and adapt to changing demands.
* Practical IT skills, including Microsoft Office and in-house systems.
* Level 3 Housing Management qualification or willingness to work towards one.
The successful candidate will be based at Jasmine Court with regular visits to Bushloe and Parlour Court. Travel to our Birmingham City Centre office may be required for training and team meetings.
Midland Heart is a large, ambitious housing organisation providing affordable homes. We value diversity and create an inclusive environment where careers can flourish.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need to be successful in this role.
To apply, register on our candidate portal and upload a CV and Covering Letter.
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