Job Details
Part‑Time 35.15 hours per week
Band 2 Salary Range £26,696 - £28,988 per annum (pro‑rata)
plus Distant Islands Allowance of £2,578 per annum (pro‑rata)
(*Salary and Distant Islands Allowance as of 1 April 2026)
Do you have excellent communication and IT skills? Would you like to join our busy department and play a key role in patient appointments and communication?
Closing date: 15 March 2026
Interview date: 31 March 2026
Responsibilities
Duties include being the first point of contact for service users across a range of imaging modalities including the new MRI service, booking patient appointments, liaising with clinicians and arranging clinics for visiting services, as well as printing and sending reports and other administrative duties.
Skill & Qualifications
Desirable candidates will demonstrate polite, confident and articulate communication skills required for face‑to‑face and telephone conversations with all service users including patients, nurses, doctors and the radiography team. You will have excellent computer literacy, and the ability to undertake tasks using a range of hospital IT systems in an environment where there are regular interruptions via telephone and in‑person.
You must be able to take direction from the clinical medical imaging staff and prioritise your own workload to meet the service demands.
Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update prior to a formal offer of employment being made.
Additional Information
Please note that this post is not eligible for sponsorship in line with current Gov.uk guidance. It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK without the need for sponsorship BEFORE submitting any applications.
You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of commencing your role details can be viewed on
For an informal discussion, please contact: Stacey Sehnert‑Leask, Deputy Head of Medical Imaging/Principal Radiographer on 01595 743000 ext 3158 or Emma Caffery, MRI Modality Lead on 01595 743000 ext 3149.
Regarding local advertisement: no relocation or interview expenses are applicable.
If you require assistance or encounter any technical issues with your application, please e‑mail support at including the vacancy reference number and “NHS Shetland” in the subject line or by calling 0161 850 2004.
Equal Opportunities
In promoting equal opportunities, we welcome applications from all sections of the community.
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