Account Handler – Luxury Packaging
Location: Office based – 9:00am-5:00pm daily
Salary: Up to £30,000
The Company
We’re excited to be partnering with a luxury packaging company, based in West Yorkshire, in the search for an Account Handler to join their growing team.
This is a fantastic opportunity to join a well-established business known for delivering high-quality packaging solutions, particularly within the luxury and retail sectors.
The Role
As an Account Handler, you’ll play a key role in supporting the delivery of client projects from initial enquiry through to completion. Acting as a central point of coordination, you’ll ensure all jobs are processed efficiently, accurately, and in line with client expectations.
Key Responsibilities
* Communicating with customers and suppliers via telephone and email.
* Supporting account managers by progressing enquiries into fully detailed quotes and orders
* Taking ownership of sales orders once placed, managing them efficiently through to completion
* Producing and issuing all required documentation, ensuring accuracy and that all necessary approvals and signatures are obtained whilst adhering to internal ISO processes and procedures
* Liaising with suppliers and clients to resolve any queries following order placement
* Requesting templates from suppliers and artwork from clients, ensuring all required information is received and correct
* Coordinating delivery requirements, including issuing accurate delivery notes and confirming contact details
* To assist in any matter relating to our ISO certification and to work to the system that this requires
What We’re Looking For
* Previous experience in a packaging in a similar position
* Experience in an administrative, order processing or sales support role
* Strong organisational skills with the ability to manage multiple projects
* A proactive, solutions-focused approach
* Excellent communication and client-facing skills
* High attention to detail and ability to work to deadlines
* Someone who advocates the value of social and environmental impact (e.g. championing sustainability)
Ref: 1659097