Salary: £40,500 - 40,500 per year Requirements: Previous experience in 2nd / 3rd Line IT support Windows Server 2019 or later Entra ID and Intune SQL Server 2019 or later Microsoft certifications (nice to have) Dell Compellent or PowerStore storage experience (nice to have) Fortinet firewall experience (nice to have) Sophos Central experience (nice to have) SQL Always On (nice to have) IIS clusters (nice to have) Network Load Balancing (nice to have) VLANs & routing (nice to have) Hypervisors (VMware / Hyper-V) (nice to have) Server and network hardware experience (nice to have) Responsibilities: Support and maintain Azure, Entra ID, Intune, and Microsoft 365 environments Troubleshoot and resolve OS, networking, security, and cloud infrastructure issues Work with hypervisors, SAN storage, networking, and cybersecurity platforms Support software platforms including MS SQL, IIS, and cloud-hosted applications Provide escalation support for internal teams and product-related service desk issues Participate in a private cloud on-call rota (approx. 1 week in every 3) Technologies: Azure Cloud Firewall Hardware Hyper-V Support Load Balancing Microsoft 365 Network SQL Security VMware Windows Office 365 DevOps More: At Xn Global Systems, we are a global software company specializing in cloud property management systems, cloud point-of-sale solutions, and managed services. Our highly functional, cloud-based platforms deliver modern, flexible technology that helps world-class organizations across 50 countries optimize operations and revenue. We are looking for a 2nd / 3rd Line IT Engineer to support our Azure and private cloud environments. The position is based in our Salford office with a competitive salary package that includes a company pension, life insurance, private medical insurance, and sick pay. last updated 6 week of 2026