Are you an experienced Customer Services Coordinator who is looking to join a growing company? Our client is seeking a candidate who is passionate about delivering a fantastic service to clients and coordinating administration within the business. The Customer Services Coordinator will: Make sure contact with clients via emails, calls, social media etc are handled correctly Work towards company policy and procedures Record all calls and comments onto the companies database Work with the wider teams to make sure a fantastic service is delivered and all clients get what they need Provide administrative support for the department Carry out satisfaction calls to customers Handle and respond to all customer correspondence Update weekly reports for managers Attend meetings with the team when required To be considered for the Customer Services Coordinator position you will: Have previous customer services experience within an office environment Maintain outstanding communication skills both written and verbal Work with confidence and be understanding to clients needs Be flexible and adaptable Work well under pressure and towards tight deadlines In return our client offers great benefits, a hybrid working policy and free parking