Job Description: You must be able to work every Wednesday, Saturday and Sunday (08:30 - 16:30) As the first-person customers meet when they come to our home, your role is vital. Well expect you to welcome visitors are greeted with a warm welcomed welcome, friendly and in a professional way. Youll need a courteous telephone manner, as well as providing great customer service. To meet and greet visitors on arrival. Ensure the Visitors Book is completed properly and visitors are signing in and out and that the right team member is told of the arrival. Respond to queries and direct clients as required, referring to general manager as necessary. Answer incoming calls and redirect or take messages as necessary. Receive deliveries and post and sort and distribute all post deliveries. Monitor guests/clients on door entry call system ensuring they gain entrance and are able to exit the building as required. Ensure reception area is kept tidy and clutter free. Support with basic admin task assigned like typing, photocopying and filing. WHAT WE CAN OFFER YOU? Pay rate of £12.25 per hour, and increase depending on your experience and qualifications. Paid holiday to 28 days. Staff recognition scheme. Cycle to work scheme. Assistance with London transport costs. Assistance with London accommodation costs. Workplace pension contributions through NEST. Paid mandatory training, and the opportunity for ongoing specialist training, e.g. advanced food hygiene / diabetes / dementia, to ensure you can professionally develop yourself, and best meet the care needs of this service user group. £250.00* signing-on bonus / £250.00* annual retention bonus / unlimited £250.00* refer a friend scheme. Career advancement opportunities to ensure you can enjoy a fulfilling career in this sector. Long service awards. WHAT WE NEED YOU TO HAVE? Previous experience in a customer facing or reception role. You will ideally have experience working with older people in residential care. WHAT WE NEED YOU TO BE? You are willing to learn, are flexible, patient, caring, organised, enthusiastic, compassionate, and great with people. You are: Extremely well organised with excellent multitasking skills and ability to work well under pressure. Flexible with working shifts, including weekends. Excellent time management skills Excellent communication skills and well organised. WHAT YOU NEED TO DO? Apply below with your CV On receipt your CV will be reviewed and you will be invited for an interview with our manager. If successful we will complete your recruitment, induction / training, and get you started as soon as possible. If you would like a receptionist job making a positive impact to the lives of those who require care and support, then please apply.