Are you someone who delivers exceptional service with a
touch of luxury? We are looking for a Hospitality Assistant to join our
friendly and dedicated team
You will contribute to a seamless hospitality experience by
supporting mealtimes, maintaining tidy and well‑organised dining spaces,
managing stock and temperature checks, and assisting residents with their day‑to‑day
non‑care needs.
If you have a passion for creating a warm, welcoming
environment and making people feel at home, we'd love to hear from you.
Apply now and become part of something meaningful
We offer some excellent rewards and benefits
including:
1. We
offer all team members 1 free meal per shift.
2. Uniform
provided.
3. Enhanced Bank
Holiday pay.
4. Increased
Annual Leave entitlement - team members who work with us for 3 years or
more, get extra annual leave.
5. Cycle
to Work scheme – why not save money on commuting costs and improve your
health at the same time.
6. Milestone
Birthdays - get EXTRA time off to celebrate that special
birthday.
7. Company
sick pay which is over and above the statutory entitlement.
(subject to length of service)
8. Refer
a Friend Scheme for successful referrals - for all
permanent roles within Oakland Care (T&C's apply).
9. Recognition
and staff appreciation initiatives.
10. Health
Cash Plan (subject to T&Cs).
11. Death
in Service Benefit (subject to T&Cs).
12. Long
service awards.
And much more……….
Location:
Hours: 20 hours
per week
Pay: £12.60 per hour
Contract: Part-time
Shift: Days
What do you need to succeed:
Our Hospitality Assistants, assist our care teams to provide
an exceptional hospitality service, supporting the Head Chef, Reception Teams,
Housekeeping and Lifestyles Team.
This is a key role at the heart of our residents' daily
lives, so strong people skills and good organisation are essential. If you have
hospitality experience and a genuine interest in care, this could be the
perfect opportunity for you.
As a Hospitality Assistant, your key responsibilities
will include:
13. Assisting
with meal service either in resident rooms or dining rooms.
14. To
ensure that water/drink jugs are regularly refilled in resident rooms.
15. Help
set up and clear down tables before and after lunch service.
16. Recording and monitoring the temperatures of
fridges and dining room service stations to meet compliance standards.
17. Maintaining
the Bistro to ensure it remains clean, organised and consistently well
stocked.
18. Attending
to residents "non care" related needs including opening/closing curtains,
changing TV channels etc.
To be successful in this role, you need to have/be:
Essential
19. Previous
experience of working in a similar role within a luxurious setting.
20. 'Can
do' attitude and willingness to work with us in ensuring we support our
residents with the best quality service.
21. Customer
facing experience including building working relationships with internal and
external stakeholders.
Personal Attributes:
22. Reliable
and punctual.
23. Ability
to work as an effective team member.
24. A
professional personal appearance and standards.
25. Able
to demonstrate an understanding and/or awareness of the sensitivities of
working within a care home environment.
26. Able
to develop good working relationships and to represent the organisation
professionally.
27. Able
to build trust and demonstrate an awareness and understanding of
individual differences.
28. Motivated
to go above and beyond, and to work with passion and enthusiasm.
29. Motivated
to contribute towards the team and home goals.
30. A
commitment to grow and learn new things at work.
31. Able
to remain approachable and calm under pressure.
"Our mission" is to provide exceptional homes
for people to live, love and be loved where everyone is part of our Family
32. Family
33. Integrity
34. Respect
35. Exceptional
36. Sustainable
Apply now
If you're ready to start your journey and make a difference,
then don't delay and apply today