Neighbourhood Housing Officer – Team Leader – Coventry – 6 months FTC – £52k pro rata
You will lead a dynamic team of Neighbourhood Officers who are patch-based and strive to make a difference in our communities. You will be responsible for developing the team and working with your peers to ensure consistent service delivery to customers. You will performance manage the team to meet challenging targets. We have recently launched Tenancy Management Checks to enable us to visit every home of our residents with an annual programme, and we will also be launching our Neighbourhood and Block inspection programme. This is an exciting time to be joining us.
Our Coventry Neighbourhoods teams manage around 19,000 customer homes within Coventry and surrounding areas.
The role of Neighbourhood Team Leader will involve:
1. Staff management of a team of officers, ensuring wellbeing, support, and guidance
2. Overseeing tenancy management and estate issues
3. Dealing with Anti-Social Behaviour and supporting officers in serious cases, actively participating in multi-agency work to resolve issues
4. Handling sensitive safeguarding matters
5. Reviewing regular block and estate inspections
6. Managing new build properties for tenancy management issues
7. Conducting tenancy reviews during officers' new tenancy visits
8. Development and monitoring of performance data
Requirements for Neighbourhood Team Leader:
* Active Housing experience
* Proven management experience
* Current clean driving licence and access to a car
Please apply online.
— Fusion People is committed to promoting equal opportunities regardless of age, gender, religion, belief, race, sexuality, or disability. We operate as an employment agency and employment business. You’ll find a wide selection of vacancies on our website.
#J-18808-Ljbffr