What You Will Do
Johnson Controls is hiring a Fire Alarm Service Engineer for a static on‑site role at a major facility in Teesside. We are looking for an engineer with strong experience in fire alarm systems, along with a willingness to develop further in gas suppression and mechanical suppression technologies.
You will be part of a dedicated on‑site team responsible for the servicing, maintenance, routine servicing, fault‑finding, and remedial works across fire detection, gas suppression, and mechanical suppression systems. The role requires a strong focus on safety, compliance, documentation accuracy, and high‑quality service delivery, with daily interaction with the client to ensure smooth operations and adherence to site protocols.
Typical systems include:
* Conventional & addressable fire detection and alarm systems
* Networked and graphical fire alarm systems
* Gas extinguishing systems (Argonite, CO₂, Inergen, Novec)
* Mechanical fire suppression equipment
What We Offer
* Competitive salary and commission scheme
* Overtime rates
* Call‑out rota payment
* Company vehicle, fuel card, and full PPE
* 25 days holiday plus bank holidays
* Option to purchase additional holiday
* Paid sick leave
* Matched pension contributions, life assurance, and employee assistance programme
* Discounts on high street brands and Johnson Controls products
* Cycle‑to‑work scheme
* Employee referral scheme
* Access to business resource groups
* Extensive on‑the‑job and cross‑training opportunities
* Training on Johnson Controls values, systems, and products
* All equipment required to complete your work
* Clear career development pathways and long‑term progression
* Supportive, collaborative working environment
How You Will Do It
* Service, maintain, and fault‑find on fire detection and fire alarm systems
* Receive training and development to progress into gas suppression and mechanical suppression systems
* Carry out integrity testing (training provided if required)
* Complete all on‑site documentation accurately using an iPad and service software
* Liaise with the client to obtain permits to work and ensure compliance with site procedures
* Attend mandatory training and maintain required certifications
* Support occasional mechanical and passive fire protection tasks
* Participate in the on‑call rota on a rotating weekly basis
* Promptly identify, elevate, and report health and safety concerns
* Conform to all QEHS regulations and contribute to a zero‑harm workplace
* Sign onto RAMS, PPE requirements, toolbox talks, van audits, and accident investigations
* Take part in internal technical audits and continuous improvement activities
* Coach and support apprentices and new starters
* Act as a key link between the client and your Field Line Manager, ensuring clear communication of completed works and outstanding actions
* Represent Johnson Controls with professionalism, accountability, and inclusivity
What We Look For
Essential
* Proven experience working with fire detection and fire alarm systems
* Willingness to undertake training and certification in gas suppression and mechanical suppression systems
* Excellent communication and customer service skills
* Professional, team‑oriented attitude
* Full UK driving licence
* Flexibility to travel for training when required
* Strong IT literacy
* Ability to work independently and as part of a team
* Ability to participate in the out‑of‑hours callout rota
Desirable
* Experience within a service‑focused business
* Understanding of fire legislation, standards, and associated field devices
* Experience with gas suppression systems and their maintenance
* Experience coaching or developing others
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