NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Fixed Term/Secondment to 31 March 2026
Dispatcher, Band 3 – Hours Various Part Time
Salary Scale: £ 28,011 - £30,230 per annum pro rata
We are looking for individuals with excellent communication and organisational skills who can work using their own initiative and work as part of a team to join a busy and patient centred service.
The successful candidate will work closely with Out of Hours Team, other Health professionals and Agencies.
As a key member of the operational team, you will be responsible for managing urgent patient cases referred by professional stakeholders such as care homes, district nurses, ambulance services, and NHS24. Working in real-time, you will coordinate the safe and effective deployment of OOH vehicles and Clinicians across Dundee, Perth & Kinross, and Angus.
You will ensure all urgent cases are prioritised appropriately and that vehicles are dispatched to the most suitable clinician in a timeous and safe manner. Your role will directly impact our ability to deliver high-quality care during evenings, nights, weekends, and public holidays.
We are looking for individuals who are able to work using their own initiative. Must have ability to work under pressure and take decisive action to preserve service cover and patient safety, possess good oral and written communication skills and have knowledge of the geography of Tayside.
You will be required to comply with the Code of Conduct for Healthcare Support Workers in Scotland throughout your employment.
Informal enquiries to: Graeme Dunn, Tel 01382 660111 Ext. 36962, Graeme.dunn@nhs.scot
Hours of work are Monday to Sunday. You will cover a range of daytime/evening/overnight/public holiday shifts during periods of planned and unplanned (short notice) staff absence, including public holidays.
Current NHS Tayside employees - written approval must be sought from your line manager prior to applying for this secondment. You will be required to bring this if shortlisted for interview.
Short-listed applicants will be contacted by email. Please check your emails regularly.
ADDITIONAL INFORMATION FOR CANDIDATES
* You should apply for this post by completing the application process on Jobtrain.
* DO NOT upload a CV as this will not be used for shortlisting purposes.
* Posts close at midnight on the indicated date.
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If you are a current member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside
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