Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform how the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses – we have a customer‑centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.
Requirements
* Identifying, developing and using best practices and standards to design services consistent with the rest of government
* Advocating for users and understanding user needs to design simple, effective and accessible services
* Creating prototypes and concepts to communicate and test ideas with users and improving with evidence
* Experienced with the GDS/GOV.UK style guide and service design standard
* Mapping user journeys, processes and visualising design problems
* Collaborating within a multidisciplinary team by sharing design work, and participating in research
Day‑to‑Day Activities
* Advocating for user‑centred design and being an active part of the Design community within Methods and across government to share ideas, best practices and proactively help and support each other
* Take responsibility for your own learning and development and seek opportunities to improve your knowledge and experience
* UX project delivery support and guidance
* Coaching and mentoring of graduates or those in training programmes
* Upskilling team members and those directly on the same project
* Support training and development plans with Head of UXD, and other senior UXDs
* Support Communities of practice, running and/or organising these as required
* Supporting the continued development of the UXD team culture
* Supporting and developing career progression opportunities
* Organising and/or running team retros, design critiques and other meetings
* Support permanent staff hiring when required
Essential Skills
* Talking about design and ideas in a way that other people understand
* Understanding how the internet works and the technology constraints that may need to be considered in design
* Using your extensive knowledge of visual and interaction design to create usable, accessible and responsive user interfaces
* Running workshops, participating in discussions and assisting in the facilitation of the design of the service through collaboration with other professions
* Understanding user needs, participating in research activities and interpreting user research to inform designSketching, concept creation and designing prototypes at different levels of fidelity
* Working in an agile environment
* Coding interactive prototypes using HTML, CSS and JavaScript
* Designing for users with access needs
Qualifications
* Relevant industry experience
Benefits
* Autonomy to develop and grow your skills and experience
* Be part of exciting project work that is making a difference in society
* Strong, inspiring and thought‑provoking leadership
* A supportive and collaborative environment.
Additional Benefits
* Development access to LinkedIn Learning, a management development programme and training
* Wellness 24/7 Confidential employee assistance programme
* Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes
* Time off 25 days a year
* Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
* Discretionary Company Bonus based on company and individual performance
* Life Assurance of 4 times base salary
* Private Medical Insurance which is non‑contributory (spouse and dependants included)
* Worldwide Travel Insurance which is non‑contributory (spouse and dependants included)
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