Days of Working: Mon - Fri - 07:30 - 16:00pm This recruitment campaign is being managed by OCS Group UK on behalf of Sussex Estates and Facilities LLP ( SEF) - which is a partnership formed between OCS and the University of Sussex. SEF is the direct employer for this role and is responsible for delivering facilities management services across the University of Sussex estate. OCS is proud to partner with the University of Sussex in this long-term collaboration. With a workforce of over 50,000 colleagues and a turnover exceeding £2 billion, OCS is a market leader in delivering innovative and award-winning services across facilities management, including hard services, cleaning, security, and catering. These strengths underpin our commitment to excellence in the SEF partnership. Our shared mission is to enhance the University campus by ensuring it operates smoothly and efficiently, aligning with the University's values and commitment to sustainability. Together, we are dedicated to making the campus a better place for students, staff, and the broader community. The partnership is built on the core values of Trust, Respect, Unity, and Empowerment, guiding how we work and deliver services. Please note: The employing organisation for this role will be Sussex Estates and Facilities LLP. About The Role: As a Portering Supervisor at Sussex Estates and Facilities, you’ll lead a team of academic porters to deliver high-quality customer service and essential facilities support across the University. This hands-on role involves supervising daily portering operations, coordinating logistics, and ensuring a safe, clean, and welcoming environment for staff, students, and visitors. You’ll be responsible for team development, operational efficiency, and maintaining high standards of professionalism and care in line with SEF’s values. As part of your role, your key responsibilities will include, but are not limited to: Recruit, train, and manage portering staff, monitor attendance, conduct audits, and provide feedback. Oversee portering tasks including deliveries, furniture moves, event setups, and building checks. Ensure correct use of PPE, conduct inspections, report maintenance issues, and support emergency procedures. Act as the first point of contact for staff concerns, promote customer care, and maintain clear communication. Manage time recording systems, complete reports and paperwork, and ensure compliance with policies. The ideal candidate should meet the following criteria: Must have Right to Work in the UK. A DBS will be completed for the successful candidate. Proven ability to manage staff and meet service standards. Understanding of COSHH and safe working practices. Able to communicate clearly, resolve issues, and support team cohesion. Capable of managing logistics, prioritising tasks, and improving service delivery. Full UK Driving Licence Required for operational duties involving transport and logistics. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.