**About the Role:**The successful candidate will be responsible for promoting and supporting the operation of our school-aged immunisation service.We are seeking a highly skilled and organised individual to support the team in facilitating the smooth continuity of service delivery. The role involves retrieving data, handling queries, measuring project performance, and acting as the point of contact for all participants.**Key Responsibilities:**Collaborate with the team to ensure seamless service deliveryRetrieve and provide data as requestedHandle queries from managers and employeesMeasure and report on project performanceAct as the primary point of contact for participantsAnalyse operations and suggest improvementsAnswer scheduling queries via email and phoneVerify data against source documentsEnter customer-provided data and update recordsUpload paper documents electronicallyComply with company policies and procedures**Required Skills and Qualifications:**Degree or relevant qualificationDBS clearanceRight to work in the UKMandatory trainingExcellent communication skillsAbility to work independently and as part of a teamIT literacy, including Microsoft OfficeTravel independently to surrounding areasCustomer service and people management skills