Overview
Showcase your customer service skills in a new role that will offer you new challenges, working within a friendly, family fun and dedicated organisation that ensures its customers have a fantastic journey from beginning to end.
Responsibilities
* Handling all telephone, email and face to face enquiries and resolving any issues professionally and promptly
* Meeting and greeting all guests and showing around the organisation
* Managing paperwork, processing payments, and advising on services like insurance.
* Completing administrative tasks, such as drafting letters, documentation handling, bookings and updating social channels and website.
* Carrying out light duties, including meter reading, turning on utilities and other checks (training provided)
Requirements
* Previous reception, administration and customer service experience
* Strong communication and relationship building skills
* Complaint handling experience
* IT literate including Microsoft Office packages
* Ability to prioritise work, work to deadlines and manage a high-volume workload
* A team player approach with an ability to work unsupervised
Details
This is a temporary to permanent role based near Abergele. The role offers part-time hours, 24hrs per week. Working hours are typically Tue (am), Thurs (am), Fri and Sat allday. There may be some flexibility for the right candidate but the role will always include weekend working.
This role is based at their premises in Abergele and is on an hourly salary of £13.50 per hour.
If you are looking to develop in your career and love a challenge, then we would love to hear from you.
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