Job Description
** UK Based - Onsite Role - No Agencies **
Company Description
VeloxServ are a leading datacentre infrastructure provider, specialising in safeguarding mission-critical servers and connectivity services. We own and operate three N+N datacentres in Wolverhampton & Redditch, West Midlands, as well operating various points of presence in London & Manchester. We also provide a range of Business Broadband, Leased Lines, and Multi-site connectivity.
Role Description
As a Data Centre Technician, you will play a crucial role in maintaining and optimising the performance of our data centre infrastructure in Wolverhampton & Redditch.
Your responsibilities will include performing hardware maintenance, provisioning servers & racks, monitoring the data centre's infrastructure, assisting with cable management, ensuring security and safety protocols, collaborating with cross-functional teams, and maintaining accurate documentation. You will also troubleshoot hardware issues via a ticketing system, and work with the networking infrastructure.
Key Responsibilities:
* Build, manage and maintain our datacentres as well as developing and maintaining our points of presence in London & Manchester.
* Perform equipment installs – servers, network, racks, PDUs, cabling, etc.
* Closely monitor infrastructure and liaise with contractors to prevent failures and service degradation.
* Work with other teams on troubleshooting and resolution of problems including hardware failures and physical connectivity problems.
* Communicate and coordinate with remote hands in remote data centres, providing technical direction when needed.
* Maintain asset inventory – both installed and spares.
* Perform all shipping and receiving duties including RMA activities.
* Maintain impeccable documentation around our datacentres.
* Set standards of excellence for all datacentre operations
* Maintain a clean and orderly environment at all times
* Update and work on tickets and tasks assigned in a timely manner
* Manage Customer Datacentre Access & Security
* Must be willing to participate in on call duties
Benefits include
• 25 days annual leave + bank holidays
• Pension scheme
• Private healthcare
• Free home broadband
• Free parking
#J-18808-Ljbffr