The Opportunity:
Overall management co-ordination and responsibility for the day to day operational management of the Avantor Services team on our customer' site. Responsible for health and safety requirements, training/compliance and line management of the Avantor staff to ensure delivery of a high-quality service to our customer. Liaise with other suppliers, senior stakeholders and the science community ensuring continuity of contracted services by measuring Key Performance Indicators (KPIs) and adhering to Service Level Agreements (SLAs). May assist higher level supervisor.
The Service Lead has responsibility for the day to day operational management of their Avantor team providing stock management and lab support services activities based at the customer's site.
The Service Lead is responsible for health and safety requirements, training/compliance and line management of the Avantor staff to ensure delivery of a high quality service to our customers.
The Service Lead liaises with other suppliers, senior stakeholders and the science community ensuring continuity of contracted services by measuring Key Performance Indicators (KPIs) and adhering to Service Level Agreements (SLAs).
The Service Lead is expected to develop a strategy to identify and deliver projects to provide efficiency improvements and cost saving opportunities for AstraZeneca.
MAJOR JOB DUTIES AND RESPONSIBILITIES (List in ord...