Expect the unexpected...
Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel.
A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces
What's in it for you as Night Receptionist?
Up to £34,500 including Tronc
Eligible for upselling incentive schemes
Complimentary dry cleaning of your uniform & meals on duty
Career development with recognised training providers
Friends & family rates across Iconic Luxury Hotels
25% discount on all food & beverage
Wellbeing calendar of events & team socials
Season ticket loan, cycle-to-work scheme & secure bike storage
Employee recognition awards, refer-a-friend incentives, seasonal gifts and plenty more dandy perks along the way!
About you as Night Receptionist
Previous experience working in a Night Receptionist role is desirable
Previous Opera / Opera Cloud experience is desirable
Hotel/Hospitality experience is desirable but a keen interest in customer service is more important for this role
Confidence and motivation for working throughout the night is essential
You will have keen eye for detail, organisational skills and confident in communicating with the team
Key Responsibilities of the Night Receptionist
To assist the Night Manager and all departments when necessary on shift
Support early check outs and organise settling bills ensuring payment is taken correctly
Assist with room service / cooking light meals from night menu
Be familiar with all reservation tasks in order to cover this role if required
Record all relevant comments of appreciation, suggestions and maintenance points in order to initiate follow up
Be confident with fire training and fire drill practices
To communicate with the early Duty Manager on any ongoing encounters in the night
Establish a courteous, helpful, and friendly attitude to all guests at all times
We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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