Head of Technology Services (P2025037) - London
Join to apply for the Head of Technology Services (P2025037) - London role at TieTalent
Head of Technology Services (P2025037) - London
Join to apply for the Head of Technology Services (P2025037) - London role at TieTalent
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Our University
Ravensbourne University London is a vibrant institution where creativity, technology, and business converge. Located in the heart of North Greenwich’s Design District, our cutting-edge campus is home to a diverse and growing global community, immersed in one of the world’s most dynamic creative and commercial hubs.
Our University
Ravensbourne University London is a vibrant institution where creativity, technology, and business converge. Located in the heart of North Greenwich’s Design District, our cutting-edge campus is home to a diverse and growing global community, immersed in one of the world’s most dynamic creative and commercial hubs.
The Role
At Ravensbourne we are seeking a strategic and forward-thinking Head of Technology Services to join our IT Services Senior Leadership Team. Reporting to the Chief Information Officer, this pivotal role leads the delivery of robust, secure, and scalable IT infrastructure and support services across the university.
The postholder will oversee critical areas including cyber security, cloud platforms, infrastructure, collaboration technologies, and end-user computing. Working closely with the Head of Enterprise Applications and Data, you will act as deputy to the CIO and play a key role in enhancing operational effectiveness and institutional resilience.
Key Responsibilities
Steer the strategic direction and day-to-day operations of IT services across the university.
Manage and develop a multidisciplinary Technology Services team (:16 staff), fostering innovation and service excellence.
Oversee infrastructure, networks, systems, and user support to ensure secure, scalable, and highly available services.
Maintain a strong institutional cyber security posture, including tested incident response plans.
Collaborate with academic and professional service teams to align technology capabilities with institutional KPIs.
Drive digital transformation initiatives, including cloud adoption, cybersecurity enhancements, and hybrid learning technologies.
Ensure compliance with data protection, accessibility, and IT governance standards (Cyber Essentials, ISO27001, ITIL).
Manage operational and capital budgets, procurement processes, and vendor relationships to deliver value and efficiency.
The Candidate
* We’re looking for a dynamic leader with:
* Proven experience in IT leadership and service management within complex
* environments—ideally in Higher Education or the public sector.
* Deep technical expertise across infrastructure, cloud services, cybersecurity, and enterprise systems.
* Formal qualifications in technology and cyber security.
* Project management experience and relevant certifications.
* Strong financial acumen in managing operational and capital budgets.
* Excellent communication and stakeholder engagement skills.
* A strategic mindset with a track record of driving innovation and change.
* A commitment to inclusivity, sustainability, and continuous improvement.
What We Offer
* A competitive salary
* Highly competitive pension scheme (Local Government Pension Scheme)
* Generous annual leave
* Flexible hybrid working arrangements
* Employee Assistance Programme
* Cycle-to-work scheme
* Season ticket loans
Closing Date: 18 Aug 2025
Unit: Professional
Salary: £76,200
Seniority level
* Seniority level
Executive
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Technology, Information and Internet
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