Our brand new client, based in Chatteris is seeking an experienced Customer Parts Coordinator to join them on a full time permanent basis working 9.00am – 5.30pm Monday to Friday in this office based position. The role is a new position owing to business growth and my client will begin interviewing early July 2025. The company is the UK division of a larger organisation and you will work as part of a small team.
As Customer Parts Coordinator, you will be responsible for dealing with incoming calls in to the business, taking messages and transferring calls to relevant employees, checking stock for parts, providing pricing to customers, processing orders, aftersales queries and following up on orders, proof reading UK marketing materials from overseas head office, researching competitor pricing, assisting with the organising of UK open days, generating reports for management using Excel (intermediate level required i.e. pivot tables, V look-ups, etc required), office administration and ad hoc related duties.
To be considered for the role of Customer Parts Coordinator, it is essential that you have worked in a similar parts related role and you have exceptional customer services skills along with excellent written and verbal communication skills, you must have strong Excel skills at least to intermediate level to manipulate data. (Training can be given on Excel for the right person). You must also have your own transport owing to location.
In return, for the role of Customer Parts Coordinator, our client is offering a starting salary of £28,000 (which will increase after successful 6 month probation), pension, on-site parking, free tea & coffee.