KEY DUTIES AND RESPONSIBILITIES INCLUDE: The post uses a mix of manual and computer based operations and will include: 1. Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance. 2. Working as part of a team to deliver, support and promote library and information services to all 3. Delivering a high standard of customer care. 4. Assisting with library events and promotions aimed at various age ranges including children, teenagers and adults.(including Bookbug) 5. Assisting with library routines including shelving, processing and repairing library stock 6. Inputting and checking databases and maintaining reservation systems 7. Cash handling procedures 8. Helping customers to make best use of library resources including e-resources 9. Undertaking any other duties as required to ensure efficient and effective Service delivery across the Library network 10. Pursue continuous professional development and contribute to the continuous improvement of the Library team and High Life Highland as a whole. 11. Attend and undertake any training online or in person. 12. Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks. 13. Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the team.