Company description
BJF Group is a leading multidiscipline Main Contractor based across the UK, specialising in delivering high quality construction projects across various sectors, priding ourselves on our reputation for excellence and attention to detail.
Within our Facilities Management division, the Southwest Core team plays a crucial role in the day-to-day delivery of reactive and preventative works across a diverse range of properties and systems within our client's sites as an FM Service Manager. Within the team, you will be expected to provide comprehensive repairs and maintenance to a range of commercial installations.
Position
Working alongside the BJF Regional Core team, you will support the client in providing cost‑effective solutions through capital replacement of varying estate assets. You will develop the customer brief into a scope of works, submit prices and timeframes, manage the process of transferring that into a live job, set up the site, and conduct pre‑start meetings with the works team and client. You will manage the quality and costs to ensure satisfactory completion, report the process on a spreadsheet for each stage from enquiry to completion, track the small works pipeline, and generate new works through condition reports and asset life‑cycle failures. As project manager, you will ensure regular meetings with the client and maintain a constructive working relationship aimed at shared goals.
Main duties
* Ensure engineers and suppliers working with you are SHEQ compliant.
* Work with BJF core to ensure warranties and PPM/remedials are covered by the installer in the first 12 months.
* Track the small works pipeline, progress, and completed jobs.
* Provide formal reports to BJF Management and the client as required.
* Ensure adherence to BJF Group commercial processes and governance.
* Take ownership and responsibility in conjunction with the finance team and ensure effective cost control on site.
Requirements
* Experienced and competent user of Microsoft Office, specifically using Excel to create management reports around tracking small works.
* Work collaboratively alongside other contractors and vendors on site.
* Sign‑off work/manage work through an appointed person.
* Support the FM Core team in the delivery of contractual requirements where required.
* Manage costs to ensure no uplift or scope creep during the work stage.
* Proactive, service‑focused attitude with the flexibility to adapt to changing business requirements.
* Ability to think creatively and change approach as required to ensure total customer satisfaction.
* Proven track record of delivering small/minor works.
* Self‑driven and motivated.
* Technical background ideally in electrical, gas, or mechanical.
* Experience in delivering low‑cost large‑volume works under £25K.
* Strong sub‑contractor management.
* Excellent verbal and written skills, especially when dealing with the client.
Other information
* Competitive salary.
* Annual leave entitlement: 33 days per annum (inclusive of bank holidays).
* Group pension scheme: Provided by Royal London to save for your future.
* Free eyesight test: Specsavers.
* Company‑funded health cash plan: helping you spread the cost of essential healthcare such as trips to the dentist.
* Remote GP access: speedy access to a GP by telephone or online plus electronic prescriptions.
* 24/7 EAP service: free advice, counselling and support for you and your family whenever you need it.
* Discounted gym membership at more than 3,000 gyms across the UK.
* Better BJF initiative: wellbeing and mental health champions readily available at work.
* Employee referral scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
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