Summary
Location: Cramlington
Job Family: Customer Service & Sales
Job Type: Full Time
Posted Date: 31-Mar-2026
Salary: £26,228 basic salary, plus uncapped commission (OTE ≈ £46,228).
Benefits: Company car, Door‑to‑door sales.
What You’ll Be Doing
You’ll be out and about in your patch, knocking on doors and creating new opportunities from scratch.
It’s about building rapport, understanding customer needs, and turning conversations into commission.
You’ll follow up leads, manage your own pipeline, and treat your area like your own business.
Want to see what it’s all about for yourself? View the video at https://youtu.be/_F-jpCnNpSQ?si=sqdHQdCYX_WqJwOf.
Since this is a field-based role, we assign teams based on your home postcode. You must live within the designated catchment area to move forward in the process.
Training & Hours
You’ll start with two weeks of full‑time training (Monday‑Friday, 9:00 am–5:00 pm), covering everything from product knowledge to sales systems.
You’ll also learn on the job, with ongoing support from peers.
* Full‑time: 37.5 hours per week
* Typical shifts: 12:00 pm–8:00 pm
Who we are
Virgin Media and O2 have come together to offer the best in connectivity, serving over 46 million customers across broadband, mobile, phone, and home services.
Must Haves
* Full UK driving licence
* Ability to work 12–8pm shifts
Other Qualifications
* Confident communicators who enjoy meeting new people
* Resilient, motivated, and target‑driven individuals
* A positive, can‑do attitude and real desire to earn
Benefits & Compensation
* £26,228 base salary with uncapped commission (top earners make £50k–£70k)
* Private BUPA medical cover, healthcare plan, virtual GP and critical illness insurance
* Industry‑leading family leave policies
* 25 days’ holiday + bank holidays + birthday off (option to buy/sell 5 more)
* Pension scheme (up to 10% match) and life assurance
* Company car
Next Steps
Apply online and complete a video interview. If successful, you’ll have a recruiter call, followed by a virtual competency interview. From there, you’ll attend a Job Appreciation Day to shadow the team and see if it’s right for you.
Let us know if you need any adjustments along the way – your experience matters.
Your career with Virgin Media O2 starts here.
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