NHS Independent Complaints Service (ICAS) Advocate
NHS Independent Complaints Service (ICAS) Advocate
2 weeks ago Be among the first 25 applicants
Are you passionate about helping people get their voices heard? We’re seeking a confident and experienced NHS Independent Complaints Service (ICAS) Advocate to join our dynamic team.
The RoleYou’ll provide independent support to people across Cheshire who want to make complaints about their NHS care. This includes helping clients understand their rights, guiding them through the complaints process, and ensuring their voices are heard. You’ll meet clients in various settings and communicate with NHS organisations on their behalf.
What We Need
* National Advocacy Qualification Level 3 (or willingness to work towards it)
* Knowledge of NHS complaints procedures
* Experience supporting people in stressful situations
* Strong communication skills and access to a car
Key DetailsLocation: Cheshire/office/home | Benefits: 26 days annual leave Closing Date: Friday, 4th July 2025 | Interviews: Wednesday, 6th August 2025. Find more details and the application form on our website: https://healthwatchcheshireeast.org.uk/get-involved/work-for-us/
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Contract
Job function
* Job function
Management and Manufacturing
* Industries
Hospitals and Health Care
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