Transport Supervisor – Castle Donington
Mediq UK is a supplier of healthcare consumables, equipment, cleaning and hygiene products, as well as healthcare devices, to hospitals, care homes and other facilities serving the healthcare sector across the UK. Mediq is an international healthcare company with leading market positions in 13 countries. Our global head office is located just outside Utrecht, the Netherlands, and we employ more than 2,500 people committed to improving healthcare outcomes and keeping care affordable.
We are recruiting for a Transport Supervisor to join our Transport operation in Castle Donington. You will be responsible for overseeing and managing the day‑to‑day operations of the transport department during your shift, ensuring that all transport activities are carried out efficiently, cost‑effectively and comply with safety regulations. The role coordinates with drivers, supervises the loading and unloading of goods and ensures timely deliveries to meet customer requirements.
Salary – £34,000
Responsibilities
Shift Management
* Oversee transport operations during the assigned shift.
* Allocate resources and assign tasks to drivers and transport staff.
* Monitor and manage shift schedules to ensure adequate staffing.
Operational Coordination
* Coordinate with the warehouse and dispatch teams for timely loading and unloading of goods.
* Control the marshalling of the EMDC and confirm each load is safe and stable.
* Address any issues or delays in the transport process promptly and communicate timely.
* Ensure that all deliveries and pickups are completed as scheduled.
Team Supervision
* Supervise and support drivers and transport staff during the shift.
* Conduct briefings and debriefings at the start and end of shifts.
* Handle performance management, training and development of the team.
Compliance and Safety
* Ensure compliance with all transportation regulations and company policies.
* Promote and enforce health and safety standards within the transport department.
* Conduct regular vehicle inspections and ensure maintenance schedules are followed.
Customer Service
* Maintain high levels of customer service by ensuring timely and accurate deliveries.
* Address customer complaints and resolve transport‑related issues.
* Communicate effectively with customers regarding delivery statuses.
Reporting and Documentation
* Maintain accurate records of transport activities, including logs and reports.
* Analyse transport data and generate reports for management review.
* Ensure proper documentation of incidents, accidents and maintenance activities.
Continuous Improvement
* Identify areas for improvement in transport operations and implement solutions.
* Work with the transport manager to develop and implement cost‑saving strategies.
* Stay updated on industry trends and best practices.
What are we looking for?
* Certificate of Professional competence (desirable or willingness to undertake the training).
* Good understanding of road networks throughout the United Kingdom.
* Competence in all Microsoft applications.
* Good understanding of telematics.
* Route scheduling experience.
* Ability to work independently or as part of a team.
* Excellent communication skills, written and verbal.
* Cross‑border thinking, working with other operational departments to achieve all targets.
Benefits
* 25 days holiday plus bank holidays.
* 4‑fold life assurance.
* Pension scheme.
* Sick pay.
* Cycle to work scheme.
* Employee Assistance Programme.
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
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