Post Title: Casual Customer Services Advisor
Site Location: BH Live Active - Queens Park - Bournemouth
Salary: Up to £12.21 per hour
Contract Type: Casual
The role:
BH Live is recruiting Casual Customer Services Advisors to join our busy team at BH Live Active – Queens Park. Situated close to Queen's Park Golf Course near Charminster, BH Live Active, Queen's Park is open to all seven days a week.
It is operated by the registered charity BH Live.
There are multiple well-equipped gym rooms over two floors with a full range of cardiovascular, resistance machines, free weights, functional fitness equipment, and workout zones.
Dedicated wellbeing areas and fitness studios include a brand new Technogym Group Cycle experience and a studio for mindfulness and relaxation.
There is a weekly timetable of classes and activities including Les Mills TM BodyPump, BodyBalance, Sprint, RPM, BodyAttack, yoga and Pilates.
You will:
* Provide a great customer service experience to everyone who visits our centre
* Work towards assisting the centre in achieving its membership sales targets
* Administer and maintain our membership schemes
* Maintain the centre's cleanliness, in particular, the customer service zones
* Work in our hospitality area, serving customers drinks and snacks
You will need:
* Excellent communication and customer service skills
* Good IT and administration skills
* An understanding of the importance of customer care
* Experience in dealing with customers
Due to the nature of our business hours of work will include weekends, bank holidays and evenings.
We offer:
* Gym and Swim membership (eligibility criteria applies)
* Onsite parking (dependent on site)
* Training and development opportunities
* Holiday allowance
* Pension (subject to eligibility criteria)
* Flexible casual working hours, including weekends, bank holidays and evenings
About BH Live:
We are one of the UK's leading leisure and event venue operators – a registered charity and social enterprise.
Our geographical reach spans across multiple venues, leisure centres and attractions across Portsmouth, Southampton, Croydon and the BCP region with millions of visits per year.
Our organisational and charitable purpose is to generate:
* More participation – through the provision of leisure facilities to encourage active communities, improved health, and wellbeing
* Higher audiences – through the provision of a diverse range of cultural and artistic events that appeal to a wide audience
* Greater economic and social benefit – through hosting major conferences, exhibitions, and events for the benefit of the local, regional, and international economies and people
We are making a positive difference across the communities we serve.
To apply:
All applications are to be made via the BH Live Careers site:
BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.