About the role A dedicated and experienced Lead Senior Support Worker with a strong background in providing leadership, mentorship, and operational support within specialist care services. Proven ability to uphold regulatory standards, ensure high-quality care, and foster professional relationships with external agencies and families. Reports to: Home Manager Key duties and responsibilities Support the Home Manager in leadership and operational duties. Supervise and mentor Senior Support Workers. Ensure compliance with CQC, Local Authority, and Health & Safety regulations. Participate in the local on-call system and manage staff rotas. Promote person-centred care and communication. Oversee medication management and stock control. Conduct staff interviews, training, and performance reviews. Maintain accurate care documentation and review care plans monthly. Liaise with contractors and suppliers to ensure value for money. Attend social reviews and support incident reporting. Skills and attributes Leadership & Team Supervision Regulatory Compliance Person-Centred Care Staff Training & Development Rota & Resource Management Communication & Relationship Building Incident & Complaint Handling Budget Awareness & Revenue Monitoring What will you gain? Join a team thats dedicated to supporting both clients and staff. With opportunities for professional growth and a commitment to wellbeing, youll have the chance to truly thrive in a rewarding role. Comprehensive induction and training programme. Opportunities for career development and progression. Employee Assistance Programme Blue Light Card Scheme. Well reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands. Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service. Refer a friend and receive a thank you gift of up to £500 * Well pay for your full DBS disclosure